Principal Business Analyst

Our Fortune 500 company is driving a digital transformation and looking for forward-thinking innovators to disrupt how our industry thinks about and uses technology. As one of the world's leading employee benefits providers, we help millions of people gain affordable access to benefits that help them protect their families, their finances and their futures.

Are you an asker of questions, a solver of problems, and a challenger of the status quo? Our mission is to provide a differentiated customer experience and exceed the expectations people have of technology at any company — not just insurers. 

We are seeking individuals to join our team of talented IT professionals who share never-ending passion and an unwavering focus on our customer experience. Team members comfortable working in an agile, fast-paced, and delivery-focused environment thrive in our environment where we value an entrepreneurial spirit and those who challenge the status-quo.

Unum is changing, and we’re excited about what’s next. Join us.

General Summary:

The Principal Business Analyst works closely with stakeholders to support business planning, solution design, and Scrum team collaboration, ensuring smooth handoffs. They partner with the architecture group on estimation, project sizing, and providing business guidance while gathering and refining requirements.

This role spans multiple workstreams, requiring a strong understanding of broader business domains from an architectural perspective.

Responsibilities include collaborating with Architects, Business Architects, strategy consultants, and business partners to develop capability roadmaps for specific domains. The IT Business Architect will lead efforts to prioritize and execute initiatives in alignment with the organization’s long-term business strategy.

They are accountable for translating strategic components into tactical delivery. This includes creating business cases, collaborating with agile teams, and overseeing deliverables. Additionally, they will contribute innovative ideas to enhance the company’s strategic roadmap, leveraging their domain expertise and understanding of evolving business needs.

Job Specifications

• Bachelor’s degree required; relevant professional qualifications or equivalent industry experience accepted.
• 6+ years of demonstrated Business Analysis and Business Architecture experience.
• Excellent communication skills, with the ability to translate business strategy into actionable capability roadmaps.
• Proven leadership skills and a strong team player capable of collaborating across diverse teams.
• Skilled in negotiation and collaboration with both Technology and Business stakeholders.
• Comfortable working in ambiguity and driving it to tangible outcomes.
• Insurance industry domain knowledge is strongly preferred.
• Previous Business Architecture experience is preferred.
• Proven success in delivering business value through software solutions.
• Demonstrated knowledge of leave of absence and disability workstreams.
• Metrics-driven mindset with a focus on ensuring ROI for business initiatives.
• Relevant certifications are strongly encouraged.
• Understanding of employee experience portals.
• FINEOS experience is a plus.

Responsibilities

• Create and maintain an annual or bi-annual capability roadmap for the domain, prioritizing high-impact business deliverables.
• Ensure the realization of capabilities as features on product backlogs.
• Collaborate with business leaders, IT leadership, Chief Product Owners, and Product Owners to ensure capabilities are prioritized for optimal return on investment.
• Work with architects to develop innovative and sustainable digital business capabilities; may contribute to defining external partnerships or agreements.
• Participate in tool, technology, and service selection, risk assessments, and sunsetting efforts, ensuring alignment with business needs and architectural sustainability.
• Lead discussions with Business Analysts, Product Owners, and Agile team leaders to align priorities and translate strategic themes into tangible backlog items.
• Advocate for a strong customer experience across all deliverables.
• Coach and mentor Senior Business Analysts and Business Analysts, promoting consistent, high-quality artifacts and business analysis practices.
• Develop and present business cases for high-level initiatives to secure approval, funding, and prioritization.
• Drive business strategy for the domain through analysis, ensurin