Bilingual Team Lead Managment

Description

Job Title: Bilingual Team Lead

Company: Blue Fig USA

Location: Florida

Job Description:

Blue Fig USA, Florida's largest authorized retailer of Cricket Wireless, is seeking a motivated and dynamic Bilingual Team Lead to join our team. The ideal candidate will possess excellent selling and customer service skills, with a strong ability to coach and develop team members for success. This position offers a competitive hourly wage plus commission, with opportunities for daily and monthly sales bonuses.

Key Responsibilities:

- Lead and motivate a team to achieve sales targets and provide exceptional customer service.

- Coach team members on effective selling techniques and customer engagement strategies.

- Ensure open availability for work, including weekends and holidays as needed.

- Monitor team performance and provide constructive feedback to enhance skills and productivity.

- Foster a positive and inclusive team environment that encourages collaboration and growth.

Skills and Qualifications:

- Bilingual proficiency in English and Spanish (or another language) is required.

- Proven experience in retail sales or customer service, with a track record of meeting or exceeding sales goals.

- Strong leadership and team management skills.

- Excellent communication and interpersonal skills.

- Ability to work in a fast-paced environment and adapt to changing priorities.

- Proficient in using point-of-sale systems and basic computer applications.

We welcome applicants from diverse backgrounds and experiences to apply for this exciting opportunity to lead a team in a thriving retail environment.

Requirements

EDUCATION and/ or EXPERIENCE:

• High school diploma or equivalent.
• Proven leadership skills.
• Demonstrated ability to meet/ exceed sales quotas.

KNOWLEDGE, SKILLS, & ABILITIES:

The requirements listed below are representative of the knowledge, skills, and/or abilities required to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Positive, can-do attitude, highly motivated, results-driven personality.
• Excellent customer service skills and the ability to understand and implement our sales process.
• Ability to function independently as well as be a team player.
• Strong verbal, written, presentation, and interpersonal communication skills.
• Ability to multitask in a fast-paced environment.
• Ability to complete sales tasks and meet quotas.
• Must be able to work the varied hours of retail, including evenings, weekends, and holidays.

DESIRED SKILLS:

• Experience in prepaid wireless sales.
• Bilingual / English & Spanish

SALARY/ BENEFITS:

• Base Salary Range $13.00 hourly
• Base + Commission (Hourly Pay and Commission Paid Weekly)
• Medical, Dental, Vision & Supplemental Insurance Benefits eligible after 60 days

JOB TYPE:

• Full-Time
• Hourly- Non-Exempt

ENVIRONMENT & PHYSICAL DEMANDS:

The environmental and physical demands described here are representative of those an individual must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Ability to occasionally lift 10 to 25 pounds.
• Constant walking and standing; frequent bending, stooping, and reaching.