Assistant General Manager/Assistant Patrao (Virginia Beach)

NANDOS’ VISION 

At Nando’s, we want to be the most loved restaurant brand in North America, sharing the spirit of Nando’s PERi-PERi with everyone who chooses to access it. We will redesign and build a business that thrives as it answers fully it’s consumers’ needs - and endures over time through genuinely putting people at the heart of what we do.  We will lead with our values and act with care, compassion, and kindness. By doing this, we will Change Lives Together, every day and everywhere. 

Assistant General Manager/Assistant Patrao 

Assistant General Manager is the right hand to the Patrao and provides full support in running the restaurant, managing costs, and developing a team.  They exemplify the Nando’s culture and have proven their ability to successfully oversee our People and Operations through daily excellence. Assistant General Manager will be trained and show proficiency in all three Pillars of Excellence:  People, Product, and Place. As with all members of the Nando’s family, there is an expectation to wear multiple hats, seek out opportunities to make us and themselves better every day and in general, be a good team player! 

Perks + Benefits… 

• 3 weeks of Vacation and 1 week of Sick Leave annually 

• Short-Term Incentive Bonuses 

• Competitive Medical, Dental and Vision plans  

• 401(k) retirement plan plus a 4% company match after a year 

• May be eligible to attend Camp Chickawa 

• Opportunities for advancement through development program and NROs 

• Free shift meal 

 

Manage Self: 

• Always living the Nandos Values 

• Take responsibility for your development and actively work to improve the performance of your team through one on one meetings and constructive feedback. 

• Perform under pressure when the shift is challenging by keeping calm, being positive and helping to keep the team fired up 

• Be a confident leader who is willing and able to learn things quickly and stay up to date with changes in the business. 

Managing Work Relationships 

• Promotes and celebrate successes individually when Nandocas do well on shift. 

• Creates a supportive and encouraging culture during and on shift. 

• Supports and keeps Nandocas engaged by upholding standards and holding everyone equally accountable. 

• Actively listens to the thoughts and concerns of Nandocas to improve the restaurant environment. 

• Works collaboratively with Nandocas and management team to deliver excellent standards and Guest service. 

• Seeks to build networks with suppliers that directly and positively impact the restaurant. 

• Adapts coaching and feedback in different situations and with different people to get the best result. 

As Manager on Duty you are accountable for completing all tasks relating to your shift.  This includes pre-shift, line check, cash management and facility management as well as the resolution of all people and Guest related matters: 

Lead Your Team… 

• Create a pipe