Manager, IT Asset Management

Who We Are

Point32Health is a leading not-for-profit health and well-being organization dedicated to delivering high-quality, affordable healthcare. Serving nearly 2 million members, Point32Health builds on the legacy of Harvard Pilgrim Health Care and Tufts Health Plan to provide access to care and empower healthier lives for everyone. Our culture revolves around being a community of care and having shared values that guide our behaviors and decisions. We’ve had a long-standing commitment to inclusion and equal healthcare access and outcomes, regardless of background; it’s at the core of who we are. We value the rich mix of backgrounds, perspectives, and experiences of all of our colleagues, which helps us to provide service with empathy and better understand and meet the needs of the communities where we serve, live, and work. 

We enjoy the important work we do every day in service to our members, partners, colleagues and communities. Learn more about who we are at Point32Health.

Job Summary

The Manager, IT Asset Management defines and advances Information Technology Asset Management (ITAM) strategy, governance, processes, and operational capabilities within a complex enterprise environment. This role owns the enterprise ITAM program, with direct accountability for software asset management, licensing, compliance, renewals, optimization, vendor engagement, and audit readiness. The role also provides governance and oversight for hardware asset lifecycle practices, ensuring inventory accuracy, asset data integrity, and alignment with enterprise standards in partnership with infrastructure, procurement, and support teams.

The role partners with business, leadership, procurement, finance, legal, security, technology teams, vendors, and service providers to optimize technology investments, strengthen governance, manage financial and compliance risk, and align assets with organizational priorities. Success is measured through accurate asset data, optimized software and hardware utilization, effective cost management, strong compliance and audit outcomes, scalable practices, and improved visibility across the enterprise asset portfolio.

Job Description

Key Responsibilities/Duties

• Serve as the enterprise leader and subject matter expert for ITAM, defining strategy, policy, roadmap, governance, and operating practices aligned with business, financial, compliance, and technology objectives.
• Manage and develop ITAM staff, including work prioritization, performance management, coaching, talent development, succession planning, and resource allocation to support organizational goals and operational effectiveness.
• Provide leadership, direction, and operational oversight for ITAM processes, ensuring priorities, deliverables, and stakeholder expectations align with organizational goals and compliance requirements.
• Develop, implement, and continuously improve asset management policies, standards, controls, processes, and governance frameworks to strengthen accountability, consistency, data integrity, and operational maturity.
• Lead end-to-end software asset lifecycle management, including acquisition support, entitlement tracking, license management, billing oversight, renewals, compliance monitoring, optimization, audit readiness, and software retirement.
• Oversee hardware asset lifecycle management, including inventory tracking and CMDB management, and coordinate with the infrastructure and desktop support teams that handle asset assignment, refresh planning, deployment support, recovery, disposal, and retirement in alignment with organizational standards and controls.
• Establish and maintain accurate software inventories, license entitlements, hardware asset records, contractual data, billing information, and supporting documentation to enable informed decision-making and audit readiness.
• Monitor software license utilization, hardware inventory trends, consumption patterns, and asset data, providing recommendations to optimize technology investments, improve forecasting, reduce risk, and control costs.
• Partner with business leaders, procurement, finance, legal, technology teams, vendors, and service providers to manage software agreements, hardware procurement needs, entitlement validation, asset records, licensing issues, and contractual compliance.
• Lead reporting, audits, compliance reviews, remediation efforts, cross-functional initiatives, automation opportunities, and process improvements that enhance ITAM capabilities and support organizational priorities.

Qualifications