Channel Sales and Operations Manager - NetApp

If you are a current employee who is interested in applying to this position, please navigate to the internal Careers site to apply.

About MarketStar: 

In everything we do, we believe in creating growth, for our clients, our employees, and our community. For the past 35+ years, we have been generating revenue for the most innovative tech companies across the globe through our outsourced B2B demand, sales, customer success, and revenue operations solutions. We are passionate about cultivating career advancements for our people, and support them through mentorship, leadership, and career-development programs. We provide service and support to our communities through the MarketStar Foundation.

Our exceptional team is the cornerstone of MarketStar's accomplishments. We are proud of our award-winning workplace culture and to be named a top employer in our industry. These achievements are a testament to our six core values, embraced by our 3,000+ employees worldwide. From our headquarters in Utah, USA, to our global offices in India, Ireland, Bulgaria, Mexico, the Philippines, and Australia, we all work together to drive innovation and success. 

We are excited to have you apply to join our MarketStar team and can’t wait to discuss how we can help you find growth, as well as how you can make an impact by driving growth for your team. 

About the Channel Sales and Operations Manager - NetApp: 

MarketStar currently has an opportunity available for a Channel Sales and Operations Manager to join us on our NetApp Team. This job is anticipated to be a remote role, with annual travel to Ogden headquarters. As the Channel Sales and Operations Manager, you will manage the day-to-day activities and performance of a sales and operations team to ensure their success and the overall performance of the team. 

Location: Remote - US

What will you do? 

• Lead and develop a multi-functional partner sales team, managing daily execution across partner growth, onboarding, public sector support, and deal qualification motions 

• Drive attainment against sales performance and SLA goals, ensuring the team consistently meets or exceeds quota, client expectations, and KPIs 

• Leverage performance data, dashboards, and reporting to monitor results, identify trends, and proactively address gaps or risks 

• Hold regular team meetings and 1:1s to maintain alignment with client priorities, expectations, and individual development goals 

• Own and deliver client facing Quarterly Business Reviews (QBRs), including performance analysis, executive-level storytelling, strategic insights, and forward-looking recommendations to ensure alignment with client objectives and continued program success 

• Act as a strategic liaison between MarketStar and client/distribution stakeholders, ensuring clear communication, alignment on priorities, and strong program health 

• Identify and recommend process improvements to enhance partner engagement, onboarding efficiency, pipeline quality, bookings, and overall program scalability 

• Coach and support team members through complex partner scenarios, strategy discussions, and enablement efforts