Associate Manager Clinical Support, CareBridge

Anticipated End Date:

2026-01-06

Position Title:

Associate Manager Clinical Support, CareBridge

Job Description:

CareBridge Health is a proud member of the Elevance Health family of companies, within our Carelon business. CareBridge Health exists to enable individuals in home and community-based settings to maximize their health, independence, and quality of life through home-care and community based services.

CareBridge - Associate Manager Clinical Support

Location: Virtual - This role enables associates to work virtually full-time, except for required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development.

Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.

Work Shift: Monday – Friday, 8:00 am to 5:00 pm either (EST)

The Associate Manager Clinical Support under general guidance and mentoring, responsible for overseeing and monitoring the day-to-day workflow of clinical support staff.

How you will make an impact:

• Serves as a subject matter expert in the administrative and operational processes. 

• Assists in problem solving complex issues and cases, such as provider calls, e-services, and authorization issues. 

• May answers calls from providers and members and responds to phone inquiries. 

• Oversees out of network and chart review administrative processes. 

• Works to streamline processes to ensure productivity and accuracy. 

• Collaborates with internal departments on special projects and reporting. 

• Hires, trains, coaches, counsels, and evaluates performance of direct reports.

Minimum Requirements:

• Requires high school diploma or equivalent with experience in the health field; or any combination of education and experience, which would provide an equivalent background.

Preferred Skills, Capabilities and Experiences:

• Proficient in Microsoft Office Programs.

• Experience in working with and pulling data.

• BA/BS degree in health or human services preferred.

• 6 to 12 months of managerial and/or supervisory experience preferred.

For candidates working in person or virtually in the below locations, the salary* range for this specific position is $55,600 to $95,910 

Location(s): Massachusetts, New Jersey, and Ohio 

In addition to your salary, Elevance Health offers benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company. The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws.  

*The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education, and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

Job Level:

Manager

Workshift:

1st Shift (United States of America)

Job Family:

MED > Clinical Quality (Non-Licensed)

Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

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