Accounting Operations Manager

About Betterment

Betterment is a leading, technology-driven financial services company that offers investing and retirement solutions for retail investors and investment advisors as well as financial wellness solutions, including a 401(k) for small and medium-sized businesses. Our team is passionate about our mission: making people’s lives better. We’re headquartered in NYC, and offer hybrid NY-based (three days/ week in-office) and select, non-NY-based remote positions.

About the role

Betterment’s Controller team is responsible for analyzing and reporting on the financial health of our Business. We’re looking for someone who is excited to immerse themselves in the day-to-day operations of our organization and lead a team of experienced professionals. This role will play a critical role in a tight-knit finance team that is an integral part of the organization.

This role is based out of our NYC office. Below we've reflected the base salary range we would offer for this position. Actual salaries may vary depending on factors including but not limited to location, experience, and performance. The range listed is just one component of Betterment’s total compensation package for employees. 

• New York City: $95,000 - $105,000

We offer a competitive equity package, health, dental and vision benefits, life and AD&D, short-term and long-term disability insurance, EAP, commuter and parking benefits FSA/HSA, and 401(k) with employer match as well as a flexible PTO policy. This job may also be eligible for variable compensation in the form of a company incentive bonus.  For jobs based out of our NYC HQ, we require in office attendance Tuesday through Thursday, weekly.

A day in the life

• Lead and manage the accounts payable, accounts receivable, and employee travel and entertainment functions.
• Mentor and coach new and existing accounting operations staff.
• Be a key stakeholder in the cross-functional management of the procure-to-pay and order-to-cash processes.
• Assist with daily banking requirements. Monitor and forecast cash position.
• Implement and enforce proper accounting policies, procedures, and controls.
• Support the month-end accounting close process. 
• Partner with departmental leaders, working directly with them to translate requests into actionable recommendations.
• Actively identify issues and implement process and system improvements, contributing to a collaborative and high-performance work environment.
• Establish and maintain key metrics and performance indicators to measure the health and efficiency of collections and payment processes.  
• Assist with other Controller team duties and ad-hoc requests.

What we’re looking for

• Working knowledge of accounting operations and generally accepted accounting principles. 
• Minimum of 4 years of relevant work experience and/or degree in Finance, Accounting, or other applicable field.
• Proficient with Excel.
• Experience with Netsuite preferred.
• Experience with other financial software such as Zip, Ramp, Stripe, and Salesforce preferred 
• Experience managing a remote team is preferred, but not required.
• Ability to remain flexible in a fast-paced and rapidly changing environment.

What being at Betterment means for you

We change lives

Join a community of innovators working to transform financial outcomes for real people. Your work will make an impact, always laddering up to our mission: making people's lives better.

We set audacious goals

We set them for the company, our customers, and ourselves—and we won’t stop until we reach them. We don’t just show up; we give our all, then celebrate our wins.

We value all perspectives

When we collaborate, we're at our best. We believe diverse perspectives lead to better outcomes and strive to uphold our supportive and inclusive community.

 We invest in you with:

• A competitive suite of benefits, including: medical, dental, and vision insurance; life and AD&D insurance; STD and LTD benefits, including infertility support and World Professional Association for Transgender Health approved benefits; and generous parental leave. 
• Flexible paid time off (and encouragement to use it!)
• Meaningful opportunity for community building through our 7 Employee Resource Groups
• Empowerment to own and lead change and affect the business
• Dedicated professional development opportunities
• Complimentary financial advice from our team of CERTIFIED FINANCIAL PLANNERS™️
• Lunch from our in-house chef thr