Receptionist / Data Processor

Receptionist / Data Processor

 
ESSENTIAL FUNCTIONS
 The functions listed describe the business purpose of this job. Specific duties or tasks may vary and be documented
separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and
functions may be modified, according to business necessity.
 All assigned duties or tasks are deemed to be part of the essential functions, unless such duties or tasks are unrelated to
the functions listed, in which case they are deemed to be other (non-essential) functions.
 Employees are held accountable for successful job performance. Job performance standards may be documented
separately, and may include functions, objectives, duties or tasks not specifically listed herein.
 In performing functions, duties or tasks, employees are required to know and follow safe work practices, and to be
aware of company policies and procedures related to job safety, including safety rules and regulations. Employees are
required to notify superiors upon becoming aware of unsafe working conditions.
 All functions, duties or tasks are to be carried out in an honest, ethical and professional manner, and to be performed in
conformance with applicable company policies and procedures. In the event of uncertainty or lack of knowledge of
company policies and procedures, employees are required to request clarification or explanations from superiors or
authorized company representatives.

1. Acts as a receptionist for client facility; controls access to facility through the admittance process;
assists visitors with a legitimate need to gain entry to the facility; screens visitors and client
employees in an efficient manner in order to expedite their admittance to the facility.
2. Provides an atmosphere in which all client employees and visitors know that the client responds to
and cares about their needs; provides a courteous, respectful and pleasant interaction with each
client employee and visitor as perceived from their point of view; presents a good image of the
client and its security department.
3. Communicates in a manner that is open, honest and responsive in all situations; to the extent
authorized, provides information regarding the site and surrounding area as requested by visitors.
4. Provides administrative support, such as taking and delivering messages or transferring calls to
voice mail when appropriate personnel are unavailable; accepts mail and special delivery packages;
may assist with additional special projects as necessary.
5. Prepares logs or reports as required for site; writes and/or types reports and/or enters information in
a computer using standard grammar; inspects security control logs and takes action as required.
6. Observes and reports incidents or suspicious activity to client representatives, company
management, life/safety personnel or public safety authorities as appropriate for the circumstances
and/or as required by the site.
7. Performs additional security services functions as permitted under any required Security Officer
license and as specified for the assigned site.
8. Carries out specific tasks and duties of a similar nature and scope as required for the assigned post.

MINIMUM QUALIFICATIONS AT ENTRY
Additional qualifications may be specified and receive preference, depending upon the nature of the position.

MINIMUM HIRING STANDARDS
 Must be at least 18 years of age.
 Must have a reliable means of communication (i.e., pager or phone).
 Must have a reliable means of transportation (public or private).
 Must have the legal right to work in the United States.
 Must have the ability to speak, read, and write English.
 Must have a High School Diploma or GED. If not, must be willing to complete the GED program
within six months.
 Must be willing to participate in the Company’s pre-employment screening process, including drug
screen and background investigation.

Education/Experience:
High School Diploma or G.E.D.; related experience preferred.

Competencies (as demonstrated through experience, training, and/or testing):
 Must be able to meet and continue to meet any applicable state, county and municipal licensing
requirements for Security Officers.
 Knowledge of or ability to learn security operations and procedures.
 Ability to carry out instructions furnished in written, oral, or diagrammatic form.
 Ability to be an effective team member.
 Ability to maintain professional composure when dealing with unusual circumstances.
 Courteous telephone manner.
 Ability to enter information via a keyboard.
 Ability to a