Operations Supervisor (Food, Beverage, & Retail)

Description

Are you the kind of person who runs toward the action, thrives in a fast-paced environment, and knows exactly how to make a guest’s day? Are you a front desk pro with a sixth sense for hospitality and a side hustle as the go-to fixer? If you’re nodding along — we want you on our team.

At Field Station, we’re not just providing a place to stay — we’re building a movement to get people outside more often. As part of the AutoCamp Hospitality Group, we’ve created a modern outdoor lodging brand that blends thoughtful design, killer service, and our shared love of adventure.

This isn’t your typical desk job. As our Operations Supervisor (Food, Beverage, & Retail), you’ll lead from the front — overseeing the magic that happens at check-in, keeping things flowing in F&B and retail, and co-managing a high-vibe team of outdoor-loving pros.

Whether you’re syncing systems, jumping behind the bar during a rush, or resolving a guest hiccup with grace, this role keeps you on your toes — and your impact? Huge.

Who You Are:

• A hospitality pro with a knack for leadership and a love for the outdoors
• A wizard with PMS and POS systems (and yes, you know what those acronyms mean ??)
• A people-person with a sharp eye for detail and a passion for guest service
• Cool as a cucumber during high-volume times and a rockstar at problem-solving

What You’ll Do:

• Lead F&B and retail ops like a boss (yes, you might jump in on espresso duty!)
• Support the Front Desk like a rockstar — from smooth check-ins to same-day reservations
• Be the guest whisperer: resolve issues, track trends, and turn “meh” into “wow”
• Own inventory, invoices, and shift reports — details matter
• Hire, train, and inspire a team that lives and breathes our values
• Collaborate with AGMs/Managers to keep scheduling, compliance, and performance on point
• Bring the vibe: keep the team motivated, guests delighted, and standards sky-high

What You Bring:

• 2+ years in front desk or hospitality leadership roles
• You’re fluent in PMS/POS systems and love a good checklist
• Weekend warrior energy: you’re flexible with nights, weekends, and holidays
• Calm under pressure and passionate about great service
• Familiarity with Google Suite, Microsoft Office, and cloud-based software.

The Perks

• Work somewhere that feels more like a lifestyle than a job
• Help shape the next chapter of modern outdoor hospitality
• Collaborate with a passionate team that really loves what they do
• Competitive pay + great benefits

Did we mention… Moab and Joshua Tree — our locations plus our AutoCamps!

Be a Part of the Adventure

• If you’re ready to lead, innovate, and inspire — and you think working with a team that lives for the outdoors sounds like your dream — we want to hear from you.

Diversity, Equity, and Inclusion

• We believe the outdoors are for everyone. We seek to create a community where people of all backgrounds feel safe and welcome, and that starts with our team. Everyone is invited to our Campfire! 

Send us your resume and a cover letter that tells us who you are, what you’ve done, and why you want to join Field Station. 

Let’s get outside —stay out there— together. ??

Explore FieldStation Careers: https://www.fieldstation.com/careers

Requirements

Food & Beverage Retail Operations & Rental Oversight (if applicable) 

• Support Food & Beverage operation during high-volume times by taking orders, serving, or assisting with prep.
• Ensure compliance with food safety, cleanliness, and service standards according to federal, state, and local regulations and AHG’s policies.
• Properly label & date according to comply with applicable state and federal regulations. 
• Review, code, approve, and submit invoices to AutoCamp’s Accounts Payable.
• Manage monthly inventory: must be available on the 1st of every month.  
• Maintain complete knowledge of all menu items (including daily specials), prices, preparation method/time, major ingredients, and quality standards of taste, appearance, texture, serving temperature, portion size, garnish, and method of presentation.
• Monitor product inventory levels and communicate or place order needs.
• Assist in training staff on POS systems and customer service procedures related to food & beverage.
• Review daily sales reports and ensure all transactions have been accounted for. Report all tips.
• Maintain complete knowledge of and strictly adhere to state liquor regulations, particularly in prohibiting service to minors, intoxicated persons, and drunk driving.