Receptionist

Description

TechPro Power Group comprises a network of leading companies specializing in electrical, instrumentation & control testing, start-up & commissioning services, and electrical test equipment rental, sales, calibration, and repair. Our subsidiaries, which include Potomac Testing, Sentinel Power Services, and Technical Diagnostic Services, LLC (TDS), cater to various industrial end markets like power, oil & gas, and process industries. Our commitment to excellence and innovation drives us to empower clients to attain operational excellence.

Within this network, our services span a broad spectrum, from NETA acceptance and maintenance testing to planned and emergency field services, power quality and engineering studies, and retrofitting and refurbishment of electrical equipment.

Sentinel Power Services, Inc. was originally established in December 1998 as a breaker repair shop for industrial clients in the greater Tulsa, Oklahoma area. As of 2002, Sentinel expanded its services to become a solutions provider, offering electrical equipment testing, commissioning, troubleshooting, and expertise in large motors. The company further progressed by incorporating full-service engineering capabilities into its offerings. In 2022, TechPro Power Group acquired Sentinel, extending its reach geographically and enhancing its service and engineering capacities.

The Receptionist serves as the first point of contact for visitors, callers, and vendors, ensuring a professional and welcoming environment. This role supports the smooth day-to-day operations of the office by managing front desk responsibilities and providing basic administrative assistance. The ideal candidate is technologically savvy, with working knowledge of Microsoft Office and standard office equipment, and demonstrates strong organizational and multitasking skills, along with a proactive, service-oriented mindset. The Receptionist must also exercise discretion and maintain confidentiality when handling sensitive information such as incoming mail, visitor logs, or calls related to HR, finance, client, or other business matters.

Requirements

1. Front Desk and Visitor Management:

· Greet and welcome visitors with a friendly and professional demeanor, ensuring a positive first impression.

· Answer and direct phone calls to the appropriate individuals or departments, taking accurate messages when needed.

· Maintain a clean, organized, and professional front desk and reception area.

· Handle inquiries and requests from clients, vendors, and team members with professionalism and efficiency.

· Manage the visitor log, issue badges, and maintain sign-in/out procedures to ensure accurate documentation and site security.

2. Administrative and Office Support:

· Provide general administrative assistance including data entry, filing, scanning, and organizing records.

· Assist in scheduling meetings, coordinating appointments, and managing conference room availability.

· Monitor inventory levels of office supplies and place orders when stock is low.

· Ensure the reception area and shared spaces remain clean, stocked, and professionally maintained.

· Collaborate with internal teams to support a positive, productive, and well-organized office environment.

3. Communication & Coordination:

· Relay messages and announcements accurately to staff and leadership.

· Provide directions or general information to walk-in visitors and callers.

· Track incoming shipments, deliveries, and materials to the facility, and notify or coordinate with appropriate team members for receipt or distribution.

· Manage all incoming and outgoing mail and packages, including date-stamping, sorting, and ensuring timely internal delivery or outgoing dispatch.

4. Support to Other Departments:

· Assist HR, Accounting, or Operations with basic administrative tasks when requested.

· Help prepare onboarding packets or visitor welcome materials when needed.

5. Additional Duties:

· Perform other related duties as assigned to support business needs.

· Continuously seek opportunities for professional development and contribute to team-wide learning and growth.

Requirements (Education, Experience, Skills & Attributes):

· High school diploma or equivalent required

· Proficient in Microsoft Office Suite (Outlook, Word, Excel)

· Excellent verbal and written communication skills.

· Strong organizational skills, attention to detail, and the ability to multitask and manage time effectively

· Professional appearance and demeanor