Sr. Manager, B2B Marketing, Marketplace

Be essential at Cars Commerce

At Cars Commerce, we’re fanatical about simplifying everything about car buying and selling. We do right by our customers and consumers to better connect the industry with simplified and tierless technology to enhance, measure and drive local automotive retail. Whether through our No.1 most recognized marketplace, Cars.com, our industry-leading digital experience, Dealer Inspire, our trade and appraisal technology, AccuTrade, or our new Cars Commerce Media Network, Cars Commerce is essential for success in the automotive industry.  

No one ever travels alone here: at its core, Cars Commerce is collaboration. In fact, it’s built into the very fabric of our shared values. We like to say we Rise Together – putting people at the center of what we do, from consumer to customer to community. Life at Cars Commerce makes it easy when we share the ethos to be Open to All, encouraging open-minded communication because we know diverse thinking yields better outcomes. But critical to our success is Caring to Challenge and Taking Ownership, fueling a competitive spirit in a respectful environment where we think about tomorrow but act today. At our foundation, we have integrity, Doing the Right Thing, even when it’s hard. It’s our shared commitment to these values that makes Cars Commerce a place where growth becomes not only possible, but downright unavoidable.

But don’t take our word for it. As a U.S. News & World Report Best Company to Work For in 2024, we're obsessive about the employee experience. We are among the top 20% being declared “Best” of our industry based on six critical factors that are important to employee wellbeing, like quality of pay, benefits, work life balance and more.

The Sr. Manager, B2B Marketing is a key leader for the foundational component of our Cars Commerce platform—the Cars.com marketplace. In this role, you will oversee B2B marketing for our marketplace listing solutions, ensuring they deliver exceptional value to our Dealer and OEM customers. Your focus will be on enhancing customer retention and loyalty while also supporting various sales teams to drive continued growth in our customer base.

You will play an integral role in the ongoing evolution of the Cars.com value proposition, differentiation, and solutions, collaborating closely with Marketplace Product teams to bring new features to market and enable our extensive sales team to better serve our customers. As a strategic leader within Cars.com B2B Marketing, you will actively monitor key metrics such as customer count, revenue growth, and sales satisfaction. You will leverage these insights to determine the necessary resources, tools, and communication strategies to support our sales teams effectively. Additionally, you will develop Sales outreach strategies for both new business and cross-sell opportunities to ensure sustained revenue growth for the marketplace.

Success in this role requires a bold, proactive, and insightful approach, with a strong understanding of B2B sales enablement and product marketing fundamentals. You will embody the Cars Commerce values by taking ownership of the execution of our Cars.com B2B marketing strategy and helping teams rise together to achieve our company Growth Drivers.

Responsibilities

• Oversee the lifecycle of Cars.com commercialized products for a customer base of 19k+ local retailer and manufacturers
• Monitor unit sales and revenue by product, identify roadblocks to success and work cross-functionally to eliminate them
• Understand the end product user and advocate for their needs and a simplified experience through every product we bring to market
• Articulate product value propositions clearly, including metrics that demonstrate customers’ desired business outcomes
• Guide development and distribution of claims, case studies, sales playbooks, testimonials, and other seller tools to best enable our teams 
• Develop a subject matter expertise that positions you to “train the trainer” and help continually level-up both your own reports and other cross-functional Sales support teams 
• Lead the content development and execution of our weekly and monthly sales communication deliverables for our Account Executive and Marketplace Business Development audiences
• Partner closely with B2C product marketing counterpart on the intersections between consumer supply/demand and dealer supply  
• Build strong relationships with partners across Product, Sales, Production, Comms and more to collaborate cross-functionally to drive the go-to-market efforts and feedback loops 
• Proactively identify and address complex issues related to