Risk Manager - Network Participant Risk Oversight: Testing & Monitoring

Risk Manager - Network Participant Risk Oversight: Testing & Monitoring

Capital One is seeking an energetic, self-motivated Risk Manager to join the newly created Network Participant Risk Management (NPRM) Team within the Operational Risk Management second line of defense.  The NPRM team’s mission is to establish and launch the second line of defense Network Participant Risk Oversight program to enable value-add, independent second line of defense challenge and stewardship with regard to the risks Network Participants (e.g. issuers, acquirers, network alliances, etc.,) present to the Global Payments Network..

The overall NPRM team provides not only the governance structure for NPRM at Capital One, but also oversight and effective challenge in all areas of Network Participant Risk Management, from individual Network Participant situations (e.g., monitoring actions, issues and events) to larger bodies of risk that span a business area/ division (e.g., RCSA and DORR).  The Risk Manager role will help drive the NPRM Program via testing, monitoring and effective challenge for the first line of defense risk taking decisions and activities. 

As part of the larger Operational Risk Management (ORM) organization, you will work with talented associates to provide oversight and effective challenge to ensure that our businesses effectively manage operational risk overall.  This includes enabling our organizations to maintain a sustainable and holistic operational risk profile in order to deliver superior products while also protecting our customers. You’ll also bring your unique perspective and experiences to help us be rigorous, curious and creative.  

Risk Managers have a natural passion for managing risk with excellent project, process and analytical skills.  With these skills, they serve as change agents to effectively challenge business leaders on our highest profile risk projects. Risk Managers partner with executives and other risk leaders to identify potential risks in an open, collaborative environment where new ideas and solutions are both welcomed and rewarded. 

Specific responsibilities of the NPRM Risk Manager include and are not limited to:

• Support development and execution of the NPRM testing and monitoring strategy

• Perform testing & monitoring of the first line network participant risk management including detailed data analysis to identify risks, problem areas, and development/completion of remediation plans 

• Help serve as subject matter expert to Business Risk Office (BRO) and Independent Risk Management (IRM) functions in the assessment of operational risk 

• Effectively challenges and is a thought leader in providing guidance to implementing Network Participant risk management practices

• Supports management and ownership of related policies and/or standards with regard to the Network Participant Risk Oversight Program

• Executes challenge activities to provide elevated areas of suspected risk and to gain assurance that risk-taking groups are appropriately representing their control environments

• Ensure results of challenge activities are properly documented and communicated, and perform and support detailed validation data analysis to include trending, problem identification, and development/completion of remediation plans

• Consults on Issue/Event analysis and reporting functions to observe trends and provide insights on changes to the Network Participant risk environment 

• Collaborates effectively with stakeholders across multiple organizations to achieve objectives

• Demonstrates problem-solving and analysis skills with attention to detail

• Demonstrates strong communication, collaboration, problem solving and influencing skills across various levels of the organization

• Balances multiple priorities to help drive business value and support team objectives, while managing tasks and activities related to risk management initiatives to support the Network Participant Risk Management team in a well-managed capacity

• Assists in the development of risks, issues and/or mitigation plans to ensure the business implements needed changes and addresses areas of exposure

Basic Qualifications:

• High School Diploma, GED or equivalent certification

• At least 4 years of risk management experien