Manager, Physical Security Operations

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Job Summary

The Manager of Security Operations is responsible for overseeing and managing the day-to-day physical security operations for all Cable Headquarter (HQ) West locations (primarily located in the Denver, CO Area, but includes locations in other U.S. based states). This role ensures the implementation and enforcement of physical security policies, procedures, and protocols to safeguard personnel, assets, and facilities (to include management of guard services accounts for Cable HQ – West based locations). The Security Operations Manager collaborates with cross-functional stakeholders to maintain a secure environment and mitigate security risks. This role will be primarily officed out of the 4100 E Dry Creek Rd Centennial, CO 80122.

Seeking a candidate with a law enforcement and/or military background to include 5 years of experience managing security operations in a corporate office setting.

Job Description

Core Responsibilities

• Manages and oversees the daily security operations, including physical security, access control, surveillance systems, and incident response for all Cable Headquarter (HQ) West locations (primarily located in the Denver, CO Area, but includes locations in other U.S. based states).
• Responsible for ensuring all physical security technology hardware (access control, cameras, biometric, vehicle gates, etc.) are online and fully operational.
• Supervises a team of security personnel (internal and contractors), providing guidance, training, and performance evaluations.
• Oversees guard services for accounts based in Cable HQ – West locations.
• Develops and enforces security policies, procedures, and protocols to protect personnel, assets, and facilities.
• Conducts regular security assessments and vulnerability analyses to identify and address security gaps.
• Collaborates with internal and external stakeholders to ensure compliance with relevant regulations, guidelines, and industry best practices.
• Coordinates and conducts investigations into security incidents, theft, fraud, workplace violence, and other breaches of security.
• Maintains relationships with law enforcement agencies and other external partners to enhance security capabilities and intelligence sharing.
• Responds to security incidents, emergencies, and alarms, taking appropriate actions and documenting incidents, as necessary.
• Partners with the appropriate business units to maintain appropriate security measures for business continuity and disaster recovery plans.
• Collaborates with cross-functional teams, such as IT, HR, Legal, and Facilities, to align security objectives and support organizational initiatives.
• Conducts regular audits and assessments of security controls and processes to ensure compliance and effectiveness.
• Prepares and presents reports on security operations, incidents, and key performance indicators to senior management.
• Assists in the development and implementation of security awareness training programs for employees.
• Acts as a liaison between security personnel, facility managers, contract service providers, and other stakeholders.
• Assists with the development and implementation of technology and systems.
• Stays updated on industry trends, technologies, and regulations related to security operations.
• Works flexible hours and is available on call 24/7 as situations warrant.
• Other duties as assigned.

Additional Requirements 

• Proven experience in managing security operations in a corporate office setting.
• Strong knowledge of industry security principles, best practices, and technologies.
• Familiarity with relevant laws, regulations, and standards related to security operations.
• Excellent leadership and team management skills, with the ability to inspire and motivate a team.
• Strong analytical and problem-solving skills, with the ability to make sound decisions under pressure.
• Excellent communication and interpersonal skills, with the ability to effectively interact with stakeholders at all levels.
• Experience