Mgr, Digital Product Manager

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Signify Health brings comprehensive and personalized health evaluations, including preventive screenings, to health plan members' front doors. Each year, our experienced clinicians, supported by innovative technology, visit millions of people nationwide with the goal of improving health outcomes, helping bridge gaps in care and providing connections to the right care for their unique needs. At Signify Health, we value and seek exceptional thinkers with the heart and humility to match. Join us on a mission to improve lives and make a lasting difference.

Position Summary

We are seeking a highly technical and clinically-minded Product Manager to lead the pre-population of our core clinical workflows. You will be instrumental in making our digital health experience feel tailored to each individual member (patient), ensuring our clinicians have the right information at the right time. This is a high-impact role that sits at the intersection of clinical, engineering, and intuitive user experience (UX).

You will own the strategy, roadmap, and execution for features that leverage clinical and member data to automate and streamline the steps a clinician takes, ultimately driving efficiency, reducing cognitive load, and improving the quality of care.

What You'll Do

• Personalization Strategy: Develop and maintain the product vision and roadmap for pre-population while influencing overall personalization features within the clinical workflow.

• Bridge Clinical and Technical Teams: Serve as the primary liaison between clinical operations, data science, engineering, and design teams to translate complex clinical needs into clear, actionable technical requirements and user stories.

• Own the Data & API Layers: Deeply understand and define the requirements for the data pipelines and backend APIs that power personalization. This includes identifying necessary clinical data sources, defining data transformations, and ensuring low-latency, reliable data delivery.

• Measure and Optimize Performance: Define, track, and report on key performance indicators (KPIs) that measure the success of personalization features.

• Prioritize Feature Development: Use a combination of quantitative (e.g., clinician efficiency metrics, workflow completion rates) and qualitative (e.g., clinician feedback, member outcomes) data to prioritize the most impactful features for development.

• Drive Mobile-First Solutions: Ensure personalization features are seamlessly integrated into our mobile and web applications, focusing on the clinician's experience across all platforms.

• Manage Compliance: Ensure all data handling and workflow decisions comply with relevant healthcare regulations and standards (e.g., HIPAA).

What You'll Bring

Essential Qualifications

• 3+ years of experience as a Product Manager in a high-growth, technically focused environment.

• Strong Technical Acumen: Proven ability to define and work with technical teams on complex system integrations, backend APIs, and data pipelines. 

• Clinical Data Expertise: A good understanding of clinical data structures, terminology (e.g., CPT, ICD-10, SNOMED), and its lifecycle within a digital health context. Prior experience working with an EHR/EMR system is a significant plus.

• Experience in Digital Health/Healthcare Technology: Familiarity with the unique constraints and opportunities within the healthcare or health-tech space.

• Excellent Communication: Ability to communicate complex technical concepts and clinical ideas clearly to diverse audiences (engineers, clinicians, executives).

• Strong experience working with Agile frameworks and Agile metrics, demonstrating a deep understanding of Agile principles and methodologies.

• Proven experience in refining program backlogs in collaboration with scrum teams, framing clear Epics, Features, Stories, and acceptance criteria.

Preferred Qualifications

• Experien