Surveillance Agent - PT

ESSENTIAL JOB FUNCTIONS: 

•  Has knowledge of all slot/game’s procedures and Title 31 of Virginia State Gaming Commission.  

• Ensures all surveillance equipment is operating at start of shift, during shift and completion of shift.  

• Maintains all logs and ensures the accuracy of log entries.  

• Maintains confidentiality of all Hotel/Casino information.  

• Reports all incidents observed on shift to the Director of Surveillance, Surveillance Manager, or on-shift Surveillance Supervisor  

• Communicates incidents to pit personnel by phone.  

• Endorses the business objectives, ethics, and values of Caesars’s Entertainment Inc.  

• Operates a closed-circuit television (CCTV) system to monitors casino activities and prepares reports and logs.  

• Assist with training of new employees.  

EDUCATION and/or EXPERIENCE:    

•  One year of games surveillance experience is preferred.   

• Prior experience in a security, casino, or surveillance-related field preferred. 

• Neat, professional appearance with good personal hygiene.  

• Friendly, outgoing personality.  

• Must be 21 years of age.  

• Ability to interface effectively with the public and co-workers.  

• High school diploma or equivalent required. Some college preferred.  

• Be able to satisfactorily complete a 90-day surveillance training program. 

• Knowledge of all Casino/Hotel operations is preferred. 

• Strong communication skills are required, both verbal and written. 

 

 PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS:  

• Must be able to work a flexible schedule, including evenings, weekends, holidays, and on an “as needed” basis.  

• Must be able to work in a very fast-paced environment.  

• Must be able to speak, read, write, and understand English.   

• Must be able to tolerate areas containing secondhand smoke.   

• Ability to maintain regular, predictable attendance according to schedule.  

• Must be able to handle large amounts of information and take the best action necessary to correct the situation.   

• Requires all forms of dexterity and mobility throughout all shifts.   

• Use of office equipment and computers.  

• Ongoing games protection training.  

• Must be able to interact with other departments, law enforcement, and court personnel.  

• Must be able to obtain and possess a VA Gaming License from the VA Lottery.