Public Sector Retail Sales Engineer - Federal

About NCR VOYIX

NCR Voyix Corporation (NYSE: VYX) is a global platform-powered leader in unified commerce for shopping and dining. Combining a flexible, intelligent platform with end-to-end payments capabilities and services developed through its deep industry experience, NCR Voyix empowers retailers and restaurants to accelerate new possibilities for their operations, experiences and business outcomes. NCR Voyix is headquartered in Atlanta, Georgia, and serves customers in more than 35 countries worldwide.

POSITION SUMMARY & KEY AREAS OF RESPONSIBILITY

Are you a pre-sales solution engineer with the agility and the creativity to lead a comprehensive technical solution sales strategy, while addressing technology issues, assessing customer IT infrastructure and determining the technology needed to insure customer adoption of the proposed solution?

The Sales Engineer is a leader of the solution strategy and solution planning which best suit the customer’s needs based on their business objectives and technical requirements. The Sales Engineer acts as the Account Executive’s partner in developing and establishing business opportunities, focused on the technical execution of the opportunity pursuit. The Sales Engineer will develop business opportunities, build customer solution maps, establish executive-level relationships with the cusmer’s technical leadership and work closely with the customer-facing teams to increase market share, grow revenue and increase customer satisfaction.

If you live around the DC area and willing to come to Germantown, MD office periodically. If you have both a technical and business/sales acumen, and proven experience in pre-sales/customer-facing/technical roles with 5+ years in the retail industry and exceptional customer-focus and bias for action, we want to talk to you.

KEY AREAS OF RESPONSIBILITY INCLUDE:

• Jointly create, manage and execute account plans side by side with the Account Executives, by taking lead on key technical initiatives, be introduced to key technical stakeholders in each account, and create a solution plan according to initiatives and objectives
• Maintain and develop existing and new offerings through appropriate and relevant internal liaison, to optimize business growth and customer satisfaction.
• Plan and prioritize opportunities for utmost productivity and efficiency
• Validate software, hardware and services pricing and margins based on the scope of work.
• Engage Professional Services in opportunities after forming a clear solution plan.
• Monitor and report on market and competitor’s activities
• Communicate and report internally on opportunity status and plan ahead using appropriate methods to facilitate the development of profitable business and sustainable relationships.
• Attend, present, and demonstrate at customer meetings and internal sessions with other company functions, as necessary.
• Influence buyers on product offering new / improved products / innovation within the industry
• Focus on upselling while acting as a technical advisor to customers within remit.
• Follow and comply with all relevant policy and quality system and administration procedures, processes and practice.
• Work with and drive other teams to ensure the right personnel are aligned for specific product demos and presales discussions.
• Influence changes through close internal dialogue, ensuring customer’s expectations and service agreements are met.
• Influence product development and enhancements using gathered intelligence to enhance internal practices and processes, achieving genuine sales development.

BASIC QUALIFICATIONS

• Bachelor’s degree in Computer Science, MIS, or Engineering preferred
• 5+ years of experience in pre-sales/customer-facing/technical roles selling software, hardware, and services with government accounts.
• 3+ years of experience in Retail industry
• Working with large retailers as a consultant, service provider, software provider or from an end-user perspective.
• Excellent English, including both oral and written communication, with high-level presentation skills
• Ability to lift 25+ pounds

PREFERRED QUALIFICATIONS

• Self-motivated & self-driven motivated passion for the industry and products
• Able to achieve organizational objectives through effective planning, punctuality, organizational, coordination, decision making, and time management skills. 
• Result-orientated with a positive outlook
• “Make it happen” team player
• Professional and credible in dealing with senior company executives
• Adaptable to change in a fast moving environment
• Knowledge in Salesforce an advantage
• Knowledge of technical concepts related to c