Medical Administrative Assistant

Research and request replacement documents for partial results and those missing a second identifier. 

Compensation & Benefits:

Estimated Starting Salary Range for Clear & Legible Reporting Clerk (Chaser): $18- $20 per hour 

Pay commensurate with experience.

Full-time benefits include Medical, Dental, Vision, 401K and other possible benefits as provided. Benefits are subject to change with or without notice.

 

Clear & Legible Reporting Clerk (Chaser) Responsibilities Include: 

• Establish and maintain a positive working relationship with the MTF, clinics, and staff. 
• Process clinical results daily, uploading them into the appropriate record via MHS GENESIS. 
• Send a communication to the PCM/referring provider through MHS GENESIS notifying them that the results are available for review. 
• Review and disposition referrals accordingly in MHS GENESIS.
• Research and request replacement documents for partial results and those missing a second identifier. 
• Will research all referrals that are open at day 50, 120 and 180 using MHS GENESIS and the Managed Care Support Contractors website.
• At day 120, if there is no claim, notify the PCM/referring provider that the referral was not utilized via appropriate means 
• Close referrals in accordance with facility guidelines 
• Capture Health Effectiveness Data and Information Set (HEDIS) on all results meeting criteria during processing. 
• Adhere to all requirements under the Health Insurance Portability and Accountability Act (HIPAA). 
• Document their work appropriately in the required systems. 
• Performs other job-related duties as assigned

Clear & Legible Reporting Clerk (Chaser) Experience, Education, Skills, Abilities requested: 

• Excellent customer service skills and experience
• HIPAA - working knowledge
• High school diploma or GED equivalency
• General office administrative and clerical skills to perform receptionist duties and answer telephones
• Excellent communication skills and strong organizational skills
• Computer operations, including operational skills with Microsoft applications (Windows, Word, Excel)
• Personnel shall understand the importance of meeting deadlines
• Preferred Knowledge, Skills, and abilities:
  • General medical ethics, telephone etiquette, written/verbal & electronic communication.
• Operational computer skills with general working knowledge of word processing, and Microsoft applications (including Windows, Word, Excel, Outlook).
• Possess or complete Privacy Act and HIPAA, Data-Safeguarding, Anti-Terrorism, Interacting with Government Employees, MHS GENESIS appointment booking, and policy training in a trainer-to-trainer format.
• Possess or complete TRICARE online training and have a solid understanding of the TRICARE online appointment and referral process.
• Possess or complete MHS GENESIS Revenue Cycle and scheduling training. 
• Possess or complete training on the MHS GENESIS referral management function and the MHS GENESIS appointment function
• Possess or complete training on the secure messaging platform and be capable of managing inbox volume.
• Must pass the pre-employment qualifications of Cherokee Federal

 

Company Information:

Cherokee Nation Operational Solutions (CNOS) provides support, services, and solutions to federal and commercial customers.  The company takes a personalized approach to solving our clients' toughest challenges, helping you make the most of your skills.  CNOS is part of Cherokee Federal – a team of tribally owned federal contracting companies. For more information, visit cherokee-federal.com.

#CherokeeFederal #LI- SH1

Similar Searchable Job Titles: 

• Reporting Clerk
• Results Processing Clerk 
• Referral Coordinator
• Medical Administrative Assistant
• Medical Records Clerk

Keywords: 

• MHS GENESIS
• HIPAA compliance
• medical referrals