Digital Product Management Group Manager

About Citi:
Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management.

As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients’ best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Enterprise Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do from keeping the bank safe, managing global resources, and providing the technical tools our workers need to be successful to designing our digital architecture and ensuring our platforms provide a first-class customer experience. We reimagine client and partner experiences to deliver excellence through secure, reliable, and efficient services.

Our commitment to diversity includes a workforce that represents the clients we serve from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work. We value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with well-rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride. If you are a problem solver who seeks passion in your work, come join us. We’ll enable growth and progress together.

About Our Team:

The  Digital PM Group Manager  is a position within the digital organization that works on acquisitions for existing customers and the goal  is to provide personalized offers, work with business partners to understand strategic objectives and create a roadmap the team can rally behind.

This position will manage a team of US based product owners who deliver best-in-class digital experiences, create partnerships within the organization and make data driven decisions.

Responsibilities:

• Lead a team of Product Managers and engage with an experienced cross-disciplinary staff to conceive, design and develop innovative financial platform products
• Responsible for the overall vision, technical capabilities and roadmap of the digital product platform that is scalable, reusable and efficient
• Engage with businesses and shape business and product requirements in to platform requirements while maintaining synergy with technology, operations and risk partners
• Define and track scorecard KPIs and leverage detailed data analysis, insights and industry trends to drive strategy and roadmap decisions and champion them with stakeholders
• Own the overall product roadmaps, clearly communicate goals, roles, responsibilities and desired outcomes
• Drive product development for new initiatives
• Make appropriate tradeoffs to optimize time-to-market
• Ability to dive into detailed product design (customer experience, product features and technical solution) as needed to ensure the right outcomes
• Assume accountability and ownership of a product area, including strategy, design, cross-functional & non-functional requirements, customer experience, operational aspects, and in-market performance and issue management.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

• 10+ years of experience in product management. Retail consumer-facing product experience is a plus.
• 5+ years leading and managing teams both directly and/or matrixed
• Experience shaping business strategy for technical products or services
• Responsive, flexible and able to succeed within an open collaborative peer environment
• Excellent product and platform instincts and communication skills coupled with a passion for business, technology while delivering a world-class customer experience
• Demonst