Administrative Assistant & Receptionist

 Your Role at a Glance

The Administrative Assistant & Receptionist serves as a key point of contact for daily operations at our Tolland, CT Headquarters, The Forge. This role is responsible for providing welcoming, professional front-of-house experience while supporting the smooth execution of office operations and onsite activities. This role will provide support throughout the organization as needed.

This is a full-time, onsite role. While standard business hours apply, the position requires occasional flexibility in working hours to support onsite meetings, events, or business activities as needed. Advance notice will be provided in this situation. 

This position requires strong interpersonal skills, attention to detail, and a service-orientated mindset.

 How You’ll Drive Success

Administrative & Office Operations

• Own the operator queue and manage incoming calls appropriately 
• Handle mail and package distribution 
• Support general administrative office functions as needed 
• Maintain organization and professionalism of common and reception areas

Front of House and Visitor Experience

• Greet, check in, and escort visitors as needed 
• Serve as an ambassador for The Forge, providing high‑level facility tours when appropriate 
• Ensure all visitors feel welcomed, informed, and supported during their time onsite

Facilities & Inventory Support

• Manage inventory of office and cleaning supplies 
• Coordinate replenishment to ensure uninterrupted daily operations 
• Support Facilities team needs as required to maintain a functional, professional workspace

Event & Onsite Support

• Help with onsite meetings, trainings, and events 
• Help with light setup, breakdown, and coordination support as needed 
• Act as a resource during high‑traffic or high‑visibility onsite activities

 The Talents We’re Seeking

Education & Experience

• High School Diploma or GED required; Associate degree preferred but not required.
• Minimum one year’s previous administrative assistant experience with responsibility for answering/directing calls and greeting visitors in a professional office setting.
• Previous administrative or clerical work experience preferred.
• Proficiency in Microsoft Word.
• Knowledge of Microsoft Excel, PowerPoint, and Outlook.
• Familiarity with Microsoft Teams.

Required Skills

• Strong interpersonal and communication skills 
• Professional demeanor with a customer‑service mindset 
• Ability to multitask and adapt in a dynamic environment 
• High level of discretion and reliability 
• Comfortable interacting with employees, leadership, customers, and external partners 
• Prior administrative, reception, or office coordination experience preferred

 Who We Are

At Mastercam, we do not just keep pace with manufacturing—we set the pace. For over 40 years, we have been the name behind the breakthroughs, the partner for those who refuse to settle. When the industry says “too complex,” we say, “challenge accepted.” 

We are more than software. We are a movement of makers, innovators, and problem-solvers driving transformation across the globe. 

Backed by a network of 400 Channel Partners and a thriving developer community, Mastercam delivers the tools and expertise to turn ambitious ideas into flawless reality. From aerospace to automotive, medical to education, we empower manufacturers to push boundaries and redefine what is possible. 

As part of Intelligent Manufacturing and the Sandvik Group, we are leading the charge in digital transformation. Our team of 350+ professionals is united by a single mission: to help achieve precision, productivity, and performance without compromise. 

Our Core Values? They are not just words. They are how we win: 

• Winning Together: Collaboration is not optional—it is the engine that drives us. 
• Curiosity: We question, we explore, we innovate. Every day. 
• Responsibility: Safety, integrity, and sustainability aren’t boxes to check—they are the foundation of trust. 
• Customer-Focused: We listen. We adapt. We deliver. Always. 

Innovation. Collaboration. Growth. That is the Mastercam way. Explore more at www.mastercam.com, connect on LinkedIn, and join the conversation with #mastercam. 

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