Senior Project Manager

ConnectWise is the world's leading software company dedicated to the success of IT Solution providers. As a company our vision is to power a thriving IT ecosystem that transforms what's possible for SMBs. How we do this is by empowering IT solution providers with unmatched software, services, and community to achieve their most ambitious vision of success

ConnectWise provides a work environment where each colleague is valued for their perspectives, skills and talents, is treated respectfully, can communicate openly and is encouraged to develop to their full potential as a contributor to the success of the company and the communities we serve.

We at ConnectWise value our colleagues and offer a competitive benefits package including medical, retirement investment plans, flexible time away, master’s assistance program and colleague recognition program.    

 

General Summary:

The Senior Project Manager is responsible for overseeing the successful completion and delivery of all assigned projects within their specified timelines, budgets, and scope. This role works in partnership with cross-functional teams to identify potential problems and provide effective solutions in reaction to the application of concepts, techniques, knowledge, or processes developed to support the assigned projects. 

Keys To Success:

 

Results-oriented: The ideal candidate should have a track record of delivering successful projects within time, budget, and quality constraints. They should have a keen eye for detail and be able to identify potential roadblocks before they impact the project's success.

 

Excellent communication skills: The candidate should be able to communicate effectively with all stakeholders, including team members, executives, customers, and vendors. They should be able to convey complex information clearly and concisely, and adapt their communication style to the audience's needs.

 

Strong leadership abilities: The ideal candidate should be able to lead and motivate a team, delegate tasks effectively, provide guidance and support, and manage conflicts that arise. They should be able to create a positive work environment that fosters creativity, collaboration, and innovation.

 

Adaptable and flexible: The candidate should be able to adapt to changing circumstances, reprioritize tasks as needed, and handle multiple projects simultaneously. They should be comfortable working in a dynamic environment and be able to quickly adjust their plans when necessary.

 

Strong problem-solving skills: The candidate should be able to analyze complex problems, identify potential solutions, and make informed decisions that are aligned with the project's objectives. They should be able to work collaboratively with team members to find solutions and implement them effectively.

Essential Duties and Responsibilities:

• Provides support to cross-functional teams, with a high attention to detail
• Researches, analyzes, and documents findings
• May coach, review, and/or delegate work to other team members
• Collects and manages requirements from all stakeholders for mid- to long-term projects
• Creates and maintains detailed business project plans and status reports
• Ensures task lists and timelines for projects exist and are updated and reviewed
• Obtains updates from all project participants and covers the plans during calls with a special focus on upcoming milestones, missed dates, and project risks
• Organizes project meetings and ensures appropriate documents are prepared and updated for these meetings
• Serves as a main point of contact for various business units to ensure teams remain in synergy
• Manages project management of service offerings/launches/changes throughout implementation
• Identifies and presents innovative and creative service solutions
• Identifies business and operational requirements based upon the objectives of each service
• Coordinates and builds strong working relationships with cross-functional teams
• Motivates people involved in the project to complete tasks on time
• Identifies gaps, pain points, and opportunities for change
• Makes recommendations based on facts and validation at a qualitative and quantitative level using multiple sources
• Monitors internal processes for efficiency and validity during pre- and post-project execution

Knowledge, Skills, and/or Abilities Required:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functi