Front Office Admin Support

General Information

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Work Location: Los Angeles, USA Onsite or Remote Fully On-Site Work Schedule Monday-Friday, 8am-5pm Posted Date 02/19/2025 Salary Range: $25.6 - 36.33 Hourly Employment Type 2 - Staff: Career Duration Indefinite Job # 22556

Primary Duties and Responsibilities

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The Department of Psychiatry and Biobehavioral Science is seeking to hire a full-time Admin to join the Neuropsychiatric and Behavioral Health Services (NPBHS) CORE Services. Primary duties include:

Answering and directing central phone lines

Front desk duties (greetings, check-in, discharge, preparation of patient charts, etc.)

Patient scheduling, interviewing, encounter registration

Verifying insurance benefits and record benefits for finance review

Monitoring collection, quality control, and processing of charge documents

Updating referrals and new authorization dates and extended treatments

Other administrative duties as assigned

Salary range: $25.60-$36.33

Job Qualifications

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Working knowledge of Medi-cal, HMO’s, PPO’s, third party payors, authorization and eligibility requirements and regulations

Knowledge of basic psychiatric terminology

Ability to  perform the functions patient encounters, registration, and appointment scheduling using a computerized system

Knowledge of patient related policies and procedures

Knowledge of Microsoft Work, Windows, Outlook, and other PC applications

Knowledge of NPBBHS and Medical Enterprise supported services, Care Connect (EPIC) systems (preferred)

Skill in performing basic arithmetic operations

Sufficient typing skills

Strong communication skills

Ability to work as part of a team, establishing and maintaining cooperative working relationships with all staff members, management, and the public

As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or w