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Mgr, Operational Risk - Strategic Partnerships (Hybrid)

Synovus
United Statesfull_timeVerifiedPosted 26 Jul 2025

About the role

Job Summary

 

Supports the Company's Operational Risk Management function by establishing and implementing the Risk Management Program for the bank's strategic partnerships, including Third Party Lending, Third Party Issuing, Third Party Sponsorships, Merchant Services, and other Third Party Payments related activities.  Ensures the program adequately identifies, assesses, measures, monitors and reports third party payments risks across the enterprise. Responsible for developing the overarching credible challenge and enterprise third party payments risk reporting. Develops and maintains effective relationships with key stakeholders within the lines of business and in other risk functions.

 

Job Duties and Responsibilities

  • Under limited direction with a high level of autonomy, uses extensive knowledge and skills obtained through education and experience, to develop and oversee the enterprise third party payments risk program, driving the development, implementation, and maintenance of an effective Risk Management Framework. Regularly review, update, and test the bank's Risk Assessment to ensure it accurately reflects the bank's risk profile.
  • Provide credible challenge of the control environment by performing independent risk assessments of regulations and laws to evaluate risks and propose mitigation controls/strategies.
  • Serve as a subject matter expert for Third Party Payments and Lending risk across the various Enterprise Risk Management programs including, issues management, New Business Activities, Risk and Controls Self Assessment (RCSA), Internal Controls Testing (ICT), Key Risk Indicators (KRI) and Risk Appetite Measures.
  • Engages and fosters partnerships with relevant stakeholders across the enterprise to gain insights into emerging issues, deep understanding of products and services, and best practices.
  • Responsible for providing senior leadership ongoing updates at a variety of Risk Committees and creating comprehensive reporting to provide management visibility into the program's execution, key risks, issues and remediation efforts.

The information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Synovus is an Equal Opportunity Employer committed to fostering an inclusive work environment.

Qualifications

Minimum Education:

  • Bachelor's degree Business Administration, Risk Management or Finance preferred; or an equivalent combination of education and experience.

Minimum Experience:

  • 5 years risk management experience which may include operational risk, enterprise risk, regulatory compliance, audit or other risk related experience
Required Knowledge, Skills, & Abilities:
  • Required Knowledge, Skills, & Abilities

  • Strong technical knowledge and understanding of third party payments, merchant services, and sponsorship risk management

  • Strong technical knowledge and understanding of risk concepts including Risk Control Self-Assessments, Key Risk/Performance Indicators, Risk/Loss event reporting
  • Effective in core business skills including analysis, communication, writing, problem-solving and Microsoft programs
  • Ability to think strategically demonstrating thought leadership while being capable of translating concepts into effective processes within acceptable timeframes and budgets

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Company

Synovus

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