Senior Manager, Pharmacy Implementation

Welcome to Clearway Health - a recognized Great Place to Work® and destination organization! We are an award-winning culture where talented people are respected, informed, engaged, empowered, developed – and where they want to grow and make a difference. We offer a wide range of benefits, perks and wellness programs in addition to continuous learning opportunities to help you grow. At Clearway Health, diversity, equity, inclusion and belonging are an essential part of our business and workplace culture. Clearway Health emerged as a solution from Boston Medical Center to improve access to care, provide personal support and manage the complex specialty medication needs of vulnerable patients and their families. We partner with hospitals, health systems and the communities they care for to accelerate their specialty pharmacy programs.  At Clearway Health, we take great pride in our High Five! Values to provide best in class experiences for our employees, our clients and their patients. We welcome you to follow us on LinkedIn where you can also learn more about our company, culture, people, and careers.

POSITION SUMMARY:
Clearway Health is a fast-growing, health system-based service provider. We help other health systems build, develop, and operate their own specialty pharmacy programs aimed at providing exceptional patient care and outcomes while delivering significant financial results. Our partnership model assists with all aspects of specialty pharmacy program development (including embedding pharmacy resources directly within clinics), leveraging our deep expertise acquired from directly operating within an academic health system and health plan.
We are seeking a highly motivated, autonomous individual that can adapt to a quick, growing, and ever-changing environment.

The Senior Manager, Implementation manages and is accountable for the successful delivery of all new client implementations within their portfolio. They will be responsible for oversight of the Onsite Implementation Team Manager and their Implementation Specialists and is the overall business manager of the implementations. The Sr. Manager of Implementation paves the way for successful launches by working with a diversity of electronic health records, client information technology teams, and clinic leadership structures to create successful relationships and bring live all the systems necessary for Clearway Health to operate in new client environments. They will also be focused on continuous improvement efforts and leveraging learnings from each program, incrementally improving with each new implementation. This may result in developing new processes, materials, staff development and advising the CH executive team and client leadership teams in enhanced models for the delivery of safe, efficient, and sustainable specialty pharmacy services.

ESSENTIAL RESPONSIBILITIES/DUTIES:
Program Implementation Accountability:

• Oversee of development of client specific and centralized processes for safe and efficient fulfillment of specialty pharmacy services at client sites, including training materials and education for pharmacy liaison teams
• Coordinate with client partners to bring key systems live during new implementations, including data integration, creation of prescription order management tools, and auditing systems post-go live to assure accurate and complete data integration.
• Assist with transition of new programs to the permanent onsite Site Director, including transfer of key knowledge and relationships built during implementation. Develops effective handover plans for end of implementation process to permanent client service leadership.
• Create and manage implementation plan ensuring project stays on schedule, on budget and all performance agreements during the implementation p