Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Branch Network Planning Advisor within PNC's Retail Distribution Operations - Centers of Excellence organization, you can sit in Cleveland, OH. This position is primarily based in a PNC location. Responsibilities require time in the office or in the field on a regular basis.

Additional locations within the PNC Footprint may be considered

You will be supporting the Midwest and/or Southwest Territories

Job Description

• Develops complex strategies, tactics and proposals to optimize and re-engineer the branch distribution system and other physical touch points.
• Collaborates with other LOBs to inform strategy.
• Analyzes internal and external data to understand performance, opportunity and competitive landscape.
• Assesses company's ability to execute and achieve desired strategy.
• Analyzes marketplace trends and competition to identify distribution related opportunities or threats.
• Leads cross functional teams including marketing, design and construction to meet strategic customer experience objectives within financial guidelines.
• Develops business cases for major capital investment decisions to continually drive firm's ability to reach targeted customers at an efficient cost.
• Establishes the effectiveness of space assignments to ensure accurate resource allocation within project timelines.
• Ensures a consistent customer experience across the retail network.
• Partners with senior leadership to communicate vision and drive change.
• Interprets market data for creative partners managing design process.
• Develops business strategy working with multiple lines of business to ensure exceptional customer experience.
• Identifies potential opportunities to improve the productivity.
• Analyzes internal and external data to understands emerging retail trends, shifting business strategies, and changing consumer preferences.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures need