Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Senior Quality Assurance Specialist within PNC's Lending Technology Credit Card Processing Rewards organization, you will be based in Pittsburgh, PA, Strongsville, OH, Miamisburg, OH, Birmingham, AL or Dallas, TX. The position is primarily based in a PNC location. Responsibilities require time in the office or in the field on a regular basis. Some responsibilities may be performed remotely, at the manager’s discretion.

As a Senior Quality Assurance Specialist, you will be responsible for reviewing business requirements and translating them into testing requirements. Additionally, you will attend various project meetings, follow our application development topics, as well as provide input to testing requirements as the project progresses. Specific job duties may include the following:
-Test Planning & Strategy
-Develop, document, and maintain test plans, test cases, and test scripts based on business and technical requirements for both Java and mainframe applications.
-Collaborate with developers, business analysts, and project managers to define comprehensive test strategies for end-to-end solutions.

-Manual & Automated Testing
-Perform functional, regression, system, and integration testing for Java-based applications built using Spring Boot and REST APIs.
-Execute tests for mainframe systems, including COBOL-based applications and JCL job flows.
-Design and maintain automated test scripts using Selenium, JUnit, or TestNG for web and API testing or equivalent.
-Utilize RestAssured or Postman for validating RESTful services.

-Mainframe Test Execution
-Run and validate jobs on the mainframe.
-Knowledge of JCL in an MVS environment.
-Ability to understand job dependencies and requirements.
-Able to execute transactions in CICS.
-Use tools such as TSO/ISPF to navigate and test mainframe applications.
-Analyze and verify VSAM, DB2, or other data storage formats used in legacy systems.

-Data Validation & SQL Testing
-Create and execute complex SQL queries for validating backend data across Oracle and mainframe DB2 systems.
-Compare frontend outputs with backend data to ensure data integrity across applications.

-Test Automation & CI/CD Integration
-Integrate test suites into CI/CD pipelines using tools such as Jenkins, Git, and Bitbucket.
-Collaborate with DevOps teams to ensure automated test coverage is part of build and deployment workflows.

-Defect Management & Reporting
-Log, track, and manage defects using JIRA, ensuring clear documentation and prioritization.
-Work closely with development teams to troubleshoot, reproduce, and resolve defects quickly.

-Performance & Security Testing Support – Good to have but not compulsory.
-Assist in performance testing using JMeter or LoadRunner as needed.

-Agile Team Participation
-Actively participate in Agile ceremonies including sprint planning, daily stand-ups, retrospectives, and demos.
-Provide QA status updates and contribute to continuous improvement of QA processes.

-Cross-System Testing
-Conduct end-to-end testing across distributed Java applications and integrated mainframe systems.
-Validate batch processing flows, messaging systems (e.g., MQ Series, Kafka), and real-time API interactions.

-Documentation & Compliance
-Maintain comprehensive QA documentation to support audit and compliance requirements.
-Follow enterprise QA standards and contribute to the evolution of best practices within the QE organization.

Due to the nature of the position, we are seeking candidates with the following:

-Qualifications:
-ISTQB (International Software Testing Qualification Board) or similar QA (Quality Assurance) certification preferred.
-Strong understanding of QA best practices, test metrics, and quality standards.
-Proven ability to quickly learn new technologies and lega