Jobs and Careers

Assistant Director of Residential Life

United Statesfull_timeVerifiedPosted 21 Oct 2024

About the role

About us Hult is a new kind of non-profit business school that constantly innovates to meet the needs of students, employers, and society in a world that is changing faster than ever before. More than a business school, Hult is a dynamic and multicultural community that educates, inspires, and connects some of the most forward-thinking business talent from around the world.The Opportunity:The Assistant Director of Residential Life will play a key role in fostering a vibrant, safe, and inclusive residential community. The Assistant Director will be responsible for overseeing day-to-day operational aspects of the Residence Life program at the Hult International Business School’s residence hall, Hult House. Elements of this role include supervising a full-time staff member, coordinating faculty and staff housing needs, providing administrative support to several processes, and serving in an on-call capacity. This role also works in close collaboration with the Director of Residential Life on departmental projects, policy development, and staff support. This position is essential to ensure an enriching and supportive experience for students while maintaining a focus on student development, safety, and community engagement.Anticipated Start Date: December 2024 or January 2025; sooner depending on the availability of the successful candidate.Please note that you must have the right to work in United States to be considered for this position. Key Responsibilities

Leadership & Staff Management

Directly supervise a full-time staff member; provide ongoing support, mentorship, professional development, and evaluation.
Indirectly supervise 5-7 part-time hourly student staff members, providing operational efficiency and appropriate staffing needs per the expectations of the institution.
Participate in all staff trainings, professional development, staff recognition, and other opportunities to engage student and professional staff members within the office.
Oversee departmental recognition and engagement opportunities for professional staff, student staff, and residents.
Work in collaboration with Director of Residential Life to develop culturally competent supervision and engagement strategies for staff members to increase relationship development for staff members.
Represent Residence Life at institutional events such as Orientation, Staff Meetings, Intake Presentation and other events requiring the presence of Residence Life leadership.

Administrative Support & Collaboration

Support the day-to-day operational aspects of the residence hall to align those operations with the broader goals of Hult International Business School.
Manage residence life communications, including but not limited to departmental inbox, assigning of student issues to the appropriate staff members, provide administrative tracking of various resources, and collaborating with other constituents to share information with the campus.
Manage social media accounts of the department, developing social media plan to align with marketing, sales, and engagement goals of Residence Life and/or the institution.
Provide oversight and direction to mailroom operations to ensure high levels of customer service and operational efficiency.
Ensure the day-to-day appearance of the building is maintained, working with Director and other campus resources to address any concerns.

Housing Operations Coordination

Work closely with Director of Residential Life to manage aspects of hall occupancy and utilization to ensure efficiency of student assignments.
Manage and coordinate logistics related to the housing needs of short-term and long-term stays of faculty and staff, including managing access, communications, linen services, coordination of cleaning, and ensuring satisfaction from all internal guests.
In collaboration with the Director of Residential Life and the Director of Sales & Marketing, establish and grow an efficient and well managed summer housing program supported by trained staff, fast and efficient turnover, and established policies.
Assist in hiring, training, and supporting summer housing staff, interns, and other campus constituents needed to ensure operational efficiency.
Address any guest escalations, resolve conflicts, and ensure the summer housing program remains welcoming and safe.