Director, Executive Communications

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Your day at NTT DATA

The Director, Executive Communications is a leadership role, responsible for serving as a subject matter expert to senior business stakeholders and business partners.

This role plays a vital role in recommending and proactively implementing corporate external communications plans to deliver targeted messaging, ensuring continuity, and reinforcing the strategy, technical vision, values, and business initiatives of the organization.

This role ensures the crafting of compelling narratives and key messages to enhance company reputation and to resonate with diverse audiences.

The Director, Executive Communications is responsible for fostering a collaborative and high-performing culture, focused on operational excellence.

This role will focus on building strategic relationships and improving the visibility and reputation of NTT Data, both within and outside the company, to support and propel the business's objectives and make NTT Data “visible”.

The role will contribute to building NTT Data’s SVP of Global Multi-National Account Sales, reputation as a leader in their role and industry.

What you'll be doing

Key Responsibilities:

• Responsible for creating compelling and executive-level content for internal and external audiences. As Director of Executive Communication, this role will work collaboratively with the SVP GMNC and their leadership team, broader marketing and communications team, and NTT’s corporate communications to develop talking points, presentations and keynotes for a broad range of audiences.

• As strategic advisor and executive communications lead, this role will help develop the SVP GMNC’s brand internally and externally across a variety of platforms and engagements. Critical to this role will be the need to liaise with GMNC Customer executives for customer stories and quotes, working closely with NTT Data AR/PR.

• This role will be responsible for preparing executive briefings and materials for internal and external events and collaborate with the central communications team on external press and analyst opportunities.

• Executes the global external corporate communication strategy that aligns with company mission, values, and business objectives.

• Provides expert guidance and leadership during high-stakes situations to safeguard organizational credibility.

• Ensures the crafting of compelling narratives and key messages that resonate with diverse stakeholders, including investors, customers, partners, and the public.

• Oversees the drafting of press releases, media pitches, and contributed articles to communicate important news and initiatives effectively.

• versees the planning and execution of complex to highly complex external communication campaigns, product launches, and corporate social responsibility initiatives.

• Oversees the creation and maintenance of crisis communication plans, protocols, and messaging to effectively manage and mitigate reputational risks.

• Defines and measures operational execution of relevant best practice aligned systems, processes, policies, and go-to-market initiatives.

• Identifies opportunities to create and leverage the corporate communications data to drive market and client insight, benchmarking, and deeper account planning engagements.

• Oversees the day-to-day operations of their team, to ensure the delivery of the external corporate communications strategy and execution plans.

• Drives enablement, usage, and adoption of the relevant communications, methodologies, processes, and tools.

• Contributes to the development of policies and procedures, templates, etc. related to the communication of information.

• Engages with external stakeholders to build and maintain positive relationships, addresses inquiries, and fosters a strong external network.

• Collaborates with cross-functional teams to ensure consistent messaging and alignment of communication efforts.

• Oversees the generation of high-quality content for various external communication channels, including press releases, speeches, blogs, and social media posts.

• Ensures that all external communication activities adhere to legal and ethical guidelines, industry standards, and best practices.

• Track metrics to assess the impact of externa