Program Specialist - Water Conservation Field Team

JOB LOCATION

Aurora, Colorado 80016-2946

City of Aurora, Colorado

It is an exciting time to work for the City of Aurora, we're growing and looking for dedicated and collaborative individuals to join our team of talented and valued employees. Excellent organizations have a set of principles, or core values, that are used to implement their mission and vision. Those values represent the touchstone for the organization, guiding the decisions of the individuals and the organization. At the City of Aurora, we demonstrate our excellence by modeling the CORE 4 Values of: Integrity, Respect, Professionalism, and Customer Service, and we welcome all who share these values to apply.
 
Why Work for Aurora?

• Make a difference in the lives of real people every day
• Diverse community
• Competitive total compensation package
• Well-Funded General Employees Retirement Plan
• Light rail station minutes away
• On-site fitness center and overall employee well-being programs Internal educational programs to assist with career advancement
• Access to innovation workspaces

PRIMARY DUTIES & RESPONSIBILITIES

Salary to be commensurate with experience

The hiring range for this position is $24.35 - $30.43/hourly

This job announcement is scheduled to close February 15, 2026. The City of Aurora will conduct ongoing screenings of applications on a first come-first serve basis; as soon as we determine to have a qualified pool of applicants, this position may close quickly and without notice. 

This is classified as VHNE (Variable Hour Non-Benefit Employee), where the selected candidate will work less than 29 hours per week. This position does not provide medical benefits. This position earns sick leave in accordance with the Healthy Families and Workplace Act. 

OVERVIEW OF POSITION / DEPARTMENT

The Water Conservation Program Specialist – Field Team position promotes and educates customers in water conservation methods through customer interactions created by enforcing watering restrictions set by the Water Management Plan, continuous flow and high-use outreach and investigations, and data synthesis to determine outreach methods best suited for the situation. This position requires a high level of customer service and the ability to interact with various customers. This exciting position provides the opportunity to create water waste and efficiency solutions for customers. This position reports to the Water Conservation Specialist - Field Team lead. This is a year-round, 29 hours per week, Variable Hour Non-Benefits Eligible position.

PRIMARY DUTIES & RESPONSIBILITIES

• Advocates water conservation by educating customers through outreach efforts 
• Contacts customers, homeowner’s associations, and contractors regarding water use issues 
• Seeks compliance of City of Aurora codes in regards to waste of water 
• Maintains patrols of the City looking for violations and responding to complaints that have been received on water waste 
• Engage customers utilizing AMI data to correct high-use and continuous flow events
• Enforces watering restrictions set by the Water Management Plan of the Water Department 
• Maintains records and prepares reports on customer interactions 
• Assists with residential irrigation and soil inspections 
• Performs other duties as assigned 

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

MINIMUM QUALIFICATIONS & WORKING CONDITIONS

An equivalent combination of education, training, and experience that demonstrates required knowledge, skills, and abilities may be considered.

Education: 

• High school diploma or GED

Experience: 

• Basic/Intermediate computer experience
• At least (1) one year of customer service experience

Related experience that demonstrates necessary knowledge, skills, and abilities to perform the essential functions of the position

Preferred Qualifications:

Knowledge:

• Knowledge of Microsoft Office software and a basic understanding of computers
• An understanding of