Restaurant Manager, Binchotan Bar & Grille

Company Description

Explore limitless possibilities, dreams and adventures on Hawai’i Island as you blaze a trail for a rewarding career in hospitality. Embrace our passion for Hawai’i’s heritage, culture and traditions with amazing career opportunities that await you in paradise. Journey into a luxury oasis where the aloha spirit comes alive.

Fairmont Orchid is an award-winning luxury resort located on the majestic Kohala Coast of Hawai‘i Island. Immerse yourself in an authentic Hawaiian experience, surrounded by 32 oceanfront acres of lush tropical gardens, cascading waterfalls and a tranquil white sand beach and lagoon. Hawai‘i’s warmth and serenity are reflected throughout the design of our family-friendly hotel accommodations with spacious guest rooms, suites and the exclusive Fairmont Gold concierge floor.

Resort amenities include our Spa Without Walls, a 10,000-square-foot oceanfront pool, cultural activities, onsite restaurants, access to world-class golf, a 24/7 fitness center and a 10-court tennis pavilion. Inspired by culture, well-being and genuine aloha, Fairmont Orchid welcomes you to experience authentic Hawai‘i.

What is in it for you:

• Premium preferred provider medical/drug/vision benefits at competitive prices.
• We put you first & value you with employer paid coverage for group life and accidental insurance coverage (1x annual salary) + Coverage is available for your ‘ohana!*
• We believe that hospitality has the power to unlock a better tomorrow with our 401(k)/retirement saving plan & matching program.
• Don’t just live in the moment – own your moment with 15 paid holiday/personal days per year + 10 days of paid vacation that begin accruing immediately*
• Incentive Bonuses are available to inspire creativity & dedication to deliver exceptional experiences. 
• We go the extra mile by offering 50% discounts at hotel restaurants, 50% discount on retail items at our Fairmont Store & 30% discount of services offered in our Spa Without Walls.
• We are globetrotters taking advantage of our Travel Program with unlimited employee discounts at Accor properties + Friends & Family rates (5,000+ hotels worldwide)*
• Complimentary food & beverage on property

Job Description

Are You a Born Restaurateur with a Fire for Excellence?

At Binchotan Bar & Grill, we blend centuries-old Asian culinary traditions with the vibrant flavors of Hawaiʻi, creating an unforgettable dining experience where every dish tells a story. As the Restaurant Manager, you won’t just oversee operations—you’ll curate an atmosphere of warmth, artistry, and impeccable service, ensuring each guest leaves craving more.

If you live for the rhythm of a bustling restaurant, thrive on elevating team performance, and believe that true hospitality lies in the details, this is your stage.

Your Role: Where Leadership Meets Culinary Passion: 

• Own the dining room, crafting seamless, memorable experiences from the first greeting to the final farewell.
• Collaborate with chefs to showcase culinary and service artistry, telling the story of the Binchotan concept:  A Journey Through Asia, Ignited in Hawai’i.
• Interact positively with customers, promoting hotel facilities and services.  Resolve problems to the satisfaction of involved parties establishing a culture of empowerment amongst the team.
• Elevate revenue streams by innovating promotions, private dining experiences, and beverage program offerings.
• Drive profitability through strategic inventory control, cost-saving initiatives, and dynamic scheduling.
• Maintain communication with all departments to ensure customer services are met. 
• Develops team spirit and motivation by creating a good working atmosphere.
• Conducts annual performance appraisals and sets targets for the team.
• Prepares the training plans in conjunction with the managers under his/her responsibility and follows them up, inspiring and developing a team that takes pride in precision and hospitality.
• Drives and understands luxury service delivery
• Helps employees improve their skills and provides support for career development.
• Live and Breathe Accor Brand and Service Standards.
• Upon employment, required to fully comply with Fairmont rules and regulations for the safe and effective operation of the hotel’s facilities.
• Continuously move throughout the restaurant and kitchen areas to Ensure the cleanliness and maintenance of all work areas, utensils, and equipment
• Ensure that all safety, health, security and loss control policies and procedures and Government legislation are adhered to
• Follow Food & Beverage policies, procedures and service standards
• Foster divisional thinking

Qualifications