Senior Network Technology Support

Job Description:

This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered.

AT&T will not hire any applicants for this position who require employer sponsorship now or in the future.

Join AT&T and help shape the future of communications and technology that connect the world. We value innovators who seek to explore the unknown and challenge the status quo. Bring your bold ideas and fearless spirit to redefine connectivity and transform how people share stories and experiences. At AT&T, you won’t just imagine the future—you’ll build it.

What you’ll do:

• Data Collection and Processing: Gather, preprocess, and cleanse data from various sources to ensure it is accurate and ready for analysis
• Data Analysis and Interpretation: Analyze data using statistical methods to identify trends and insights, creating reports and recommendations for business decisions
• Reporting and Visualization: Create clear, factual/precise, and compelling data visualizations and reports to effectively communicate findings to stakeholders. Translate business requirements into robust data products, including interactive dashboards and reports using Power BI
• Discrepancy Resolution and Quality Assurance: Identify, resolve, and ensure the accuracy of data discrepancies across platforms, maintaining data reliability through quality control and auditing

• Compiling data from multiple different systems, generating dashboards and reports on an ongoing and ad-hoc basis
• Automating data flows, validating data, cleaning data, creating new data pipelines (Palantir), Power BI Workspace administration (adding/deleting users, auditing audience membership), and creating new KPIs to measure the organization’s performance

What you’ll need:

As a Senior Network Technology Support for AT&T Mobility, you will be supporting the Mobility Network Operations Center by developing dashboards, reports and charts to show the efficiency of automation, personnel, and processes in support of the best wireless network in North America.

What you’ll bring:

• Required Experience:
  • 3-5 years’ experience; Technical Career Pathway (TCP) role

• Required Qualifications:
  • SQL
  • ETL pipelines
  • Snowflake
  • Palantir
  • Data Analysis
  • Power BI
  • MS Excel

• Desired Education:
  • Bachelor’s degree in Math, Science, Engineering, Computer Sciences or Operations preferred

• Desired Qualifications and Skills:
  • Java
  • Python
  • R
  • Data Integrity
  • Oracle
  • Communication
  • Collaboration
  • Teamwork
  • Presentation skills
  • Project management
  • Ability to meet tight deadlines
  • Multi-Tasking
  • Innovative

Environmental Requirements:

This position may be responsible for contributing to AT&T compliance with environmental laws and regulations as applicable to its job function. This may include, but is not limited to, work related to fuel tanks, emergency and stand-by generators, boilers, hazardous waste, hazardous materials, batteries, manholes and vaults, water wells, linear and other construction projects, water discharge, or air emissions.

Supervisory: No

Our Senior Network Technology Support, earns between $94,300 - $141,500 annually.  Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Joining our team comes with amazing perks and benefits:

• Medical/Dental/Vision coverage  
• 401(k) plan  
• Tuition reimbursement program  
• Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)  
• Paid Parental Leave  
• Paid Caregiver Leave  
• Additional sick leave beyond what state and local law require may be available but is unprotected  
• Adoption Reimbursement  
• Disability Benefits (short term and long term)  
• Life and Accidental Death Insurance  
• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal  
• Employee Assistance Programs (EAP)  
• Extensive employee wellness programs  
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories,
• AT&T internet (and fiber where available) and AT&T phone

Ready to join our team?  A