Overview

Let your career take off with PSA Airlines

About PSA

PSA Airlines, a wholly owned subsidiary of American Airlines, offers unparalleled opportunities for growth and professional development. We value teamwork, diversity, and inclusivity and strive to create a safe, respectful, and happy work environment for our more than 4,000 employees. Our company culture, known as The PSA Way, is our foundation for operation and fosters stability, growth and a focus on the future while always placing safety at the forefront of everything we do. We are driven in our goals and achievements, eager to be better. We are reliable to one another and accountable for our actions. And we are caring in our daily interactions, with teammates, colleagues, and customers. Join our team to enjoy comprehensive benefits, including travel privileges on the American Airlines global network, so you can explore new destinations and create unforgettable memories with family and friends.

Benefits

PSA offers the benefits you expect from a company focused on excellence. All eligible team members enjoy a comprehensive benefits package, including:

• Travel privileges on the American Airlines global network
• A generous vacation plan designed to let you enjoy your travel perks
• 401(k) with company match
• American Airlines Group (AAG) profit-sharing and bonus opportunities
• A choice of three health plan options, all with nationwide coverage with the UnitedHealthcare Choice Plus network
• Premium dental coverage
• Vision plan options provided, including a plan that covers both glasses and contacts every year    
• Benefits navigation services, including finding a doctor, scheduling an appointment, understanding your medical bills, and free second opinion services
• Access to 24-hour virtual urgent care services
• Family planning and fertility treatment
• LGBTQ+ friendly services including gender affirming care, assistance finding knowledgeable providers, and family planning
• Company-paid Life and AD&D Insurance, Short-term and Long-term Disability, and supplemental life insurance options for spouses and dependent children
• Flexible Spending Accounts for both Health Care and Dependent Care services
• Comprehensive Employee Assistance Program providing a range of services, including 5 free in-person sessions with a health care professional

Responsibilities

Position Summary  The Manager of Crew Scheduling Automation and Deployment will be focused on project development and training to provide tools for consistency and increased performance to the daily operation.  This position is responsible for the oversight and supervision of Crew Resources team to ensure that all programs, software, and training needs are being achieved. The Manager will embody the PSA Way and incorporate its elements into every program, process, and action.  The overarching goal is to produce the highest quality scheduling team and performance in the Regional Airline industry, which supports our mission to always deliver satisfied customers to their destination safely and on time.   Job Responsibilities 

• Subject matter expert for all the software used by Crew Scheduling, and Crew Members software that interfaces with scheduling personnel, including owner of controlled Crew Scheduling policy and procedure manual. 
• Ability to understand and work at an abstract level to utilize technology as a tool to identify and solve complex scheduling problems. Collaborates with leaders, business analysts, project managers, and other developers, along with internal customers to understand development needs according to business requirements and ensure decisions meet our long-term growth needs. 
• Determine business requirements, translate them into user stories, and track through the complete development and/or change life cycle using Agile methodologies including iteration planning, story estimation, daily stand-up meetings, demos, testing and successful implementation for deployment and delivery.
• Interface with IT, end users and vendors to develop appropriate user testing procedures and acceptance criteria.  Ensure coordinated planning, evaluation, and implementation of new decision support systems between IT and Business.   
• Analyzes and monitors performance and provides supervision and support of application after implementation. 
• Oversee, develop and facilitate training plans that will optimize the performance and efficiency of the Crew Resources team, including recurrent training. 
• Provides education, guidance and support for new and existing applications and team level challenges through training software and products, including LMS. 
• Identify opportunities for continuous improvement