Driver Class C Supply Chain - FT Katy Distribution Center

Overview

At Houston Methodist, the Driver Class C position is responsible for the operation of standard cargo van or utility-type delivery vehicle. The position will handle the delivery of mail, small parcels and equipment to all Houston Methodist facilities and associate entities, which originate from the hospital campus, offsite Distribution Center or corporate buildings. The Driver-Courier Class C includes the delivery of supplies to all Houston Methodist Hospital campuses, offsite clinical care centers, corporate buildings and associate entities which originate from the offsite Distribution Center.

Houston Methodist Standard

PATIENT AGE GROUP(S) AND POPULATION(S) SERVEDRefer to departmental "Scope of Service" and "Provision of Care" plans, as applicable, for description of primary age groups and populations served by this job for the respective HM entity.

HOUSTON METHODIST EXPERIENCE EXPECTATIONS

• Provide personalized care and service by consistently demonstrating our I CARE values:
  • INTEGRITY: We are honest and ethical in all we say and do.
  • COMPASSION: We embrace the whole person including emotional, ethical, physical, and spiritual needs.
  • ACCOUNTABILITY: We hold ourselves accountable for all our actions.
  • RESPECT: We treat every individual as a person of worth, dignity, and value.
  • EXCELLENCE: We strive to be the best at what we do and a model for others to emulate.

• Practices the Caring and Serving Model

• Delivers personalized service using HM Service Standards

• Provides for exceptional patient/customer experiences by following our Standards of Practice of always using Positive Language (AIDET, Managing Up, Key Words)

• Intentionally collaborates with other healthcare professionals involved in patients/customers or employees' experiential journeys to ensure strong communication, ease of access to information, and a seamless experience

• Involves patients (customers) in shift/handoff reports by enabling their participation in their plan of care as applicable to the given job

• Actively supports the organization's vision, fulfills the mission and abides by the I CARE values

Responsibilities

PEOPLE ESSENTIAL FUNCTIONS

• Works collaboratively with the Logistics Supervisors and Shift Coordinators to identify all outbound orders and timing of established deliveries.

• Works directly with Fleet Supervisor and Technicians to determine availability of all fleet assets for defined assignments and considers timelines required for use in other operational work to be performed by drivers on shift.

• Develops working relationships with customer base and identifies key points of contact for daily transactions on scheduled routes.

SERVICE ESSENTIAL FUNCTIONS

• Forms and maintains good communication and rapport with all points of contact to ensure accurate and efficient means for delivery of mail and supplies to their respective locations.

• Demonstrates professionalism and consistently models excellent customer service skills while traveling.

QUALITY/SAFETY ESSENTIAL FUNCTIONS

• Completes Daily Vehicle Inspection Report. Documents and reports any recognized deficiencies to the Fleet Supervisor prior to the end of the shift, and provides feedback upon repair.

• Operates assigned vehicle with the highest of standards and focuses directly on ensuring the safety of themself and others while on the roadway. Maintains a safe driving record within the limits of the established policy.

• Adheres to all State Department Motor Vehicles (DMV) laws and keeps up with any changes or (current year) updates to the defined regulations.

• Participates in all safety training offered by the department with specific regard to transportation and warehousing.

FINANCE ESSENTIAL FUNCTIONS

• Executes required financial institution (Bank) transactions according to established schedules and returns all lock box envelopes to designated offices based on defined schedule for completion.

• Reviews all current road/traffic reports to reduce travel time and increase efficiency, and show effectiveness through documentation of daily trip log.

• Ensures all fuel receipts are submitted accurately within the time frame and process established by management.

GROWTH/INNOVATION ESSENTIAL FUNCTIONS

• Shows a progression toward developing an increased ability to operate different size vehicles to enhance their own versatility to the operation.

• Shows a level of growth in understanding the operations of the corporate departments and provides examples or ideas o