Business Systems Analyst

Title: IT Business Systems Analyst  

Direct Oversight: Director of IT Solutions 

Summary of Position: 

We are seeking a skilled IT Business Systems Analyst to join our team. This position will play a key role in bridging the gap between IT and business stakeholders by analyzing business processes, identifying opportunities for improvement, and implementing effective solutions. This person will work with a variety of teams and platforms to identify manual business processes within our organization and implement technology solutions to automate those processes. In addition, they will play a vital role in improving overall workflow efficiency by leveraging technology tools and strategies. 

General Responsibilities: 

• Collaborate with business stakeholders to gather insights and requirements for automation and workflow improvements. 

• Analyze existing business processes and systems to identify inefficiencies, gaps, and areas for improvement. 

• Design and develop automation solutions, ensuring they align with organizational goals and requirements. 

• Develop detailed requirements documentation, including functional specifications, user stories, and use cases. 

• Conduct thorough analysis to understand the intricacies of each process and its associated pain points. 

• Work closely with IT teams to translate business requirements into technical solutions. 

• Collaborate with IT teams or vendors to implement and integrate the selected technology solutions seamlessly. 

• Maintain strong knowledge of existing technology products and how they meet the needs of the organization. 

• Conduct thorough testing and validation of system changes to ensure they meet business requirements and quality standards. 

• Lead the implementation and deployment of automated processes, ensuring successful adoption across the organization. 

• Provide training and support to end-users, enabling them to effectively utilize automated systems. 

• Continuously monitor and evaluate automated processes, making necessary adjustments to improve performance and user experience. 

• Stay informed about industry trends, best practices, and emerging technologies relevant to business systems analysis. 

Unique Skills & Knowledge: 

• Proven experience in identifying manual business processes and implementing automation solutions.  

• Strong technical aptitude and familiarity with a variety of automation and workflow management tools. 

• Excellent analytical skills and the ability to understand complex processes and systems. 

• Knowledge of best practices in process automation and workflow optimization. 

• Experience and familiarity with AI  

• Ability to work within a project management structure. Preferred experience with Monday.com. 

• Excellent communication skills. Plus, the ability to communicate complex solutions clearly to all audiences. (Written and verbal) 

• Naturally personable and outgoing, with a friendly demeanor. 

• Excellent task & time management skills 

• Ability to quickly adapt to newly implemented technology. 

Problem Solving & Decision Making: 

• Excellent problem-solving and analytical skills, with the ability to translate business requirements into technical