Lead IT Game Day Support|Part-time| Penn State University Athletics

Oak View Group

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Position Summary

Supportive of all desktop systems, peripheral equipment (printers, IP Phones, Scanners, etc.) and productivity applications (MS Products and client software) to insure reliable, secure operation. Assist in support of all server applications, network maintenance, point of sale system, Oracle, and Micros Systems. Able to manage a team of other IT Specialists to ensure support is met.

 

This role will pay an hourly rate between $30 to $35

 

Benefits for PT roles: 401(k) savings plan and 401(k) matching.

 

This position will remain open until Oct 1, 2024

About the Venue

This versatile center was designed to to be a major source of athletic, academic, conference and entertainment in Central Pennsylvania for decades to come

The Jordan Center accommodates a variety of groups and events, from a 20-person meeting to a banquet for 1,600 to a concert with 15,000 guests.

Responsibilities

Key Responsibilities:

• Troubleshoot and coordinate installation and changes to Server applications, network devices, desktop applications and client software
• Administration and repair of critical systems
• Prepare and install system images and profiles, server builds, configuration
• Provide connectivity to users in the meeting rooms for special events, as required
• Timely completion of projects assigned by manager
• Diagnose and correct system problems; including user errors, configuration errors, and bugs
• Evaluate and configure new hardware/software systems
• Assist end-users with all system related queries
• Diagnose and repair hardware; including printers, computers, terminals, and other devices
• Supervise a team of at least three people

Qualifications

Preferred Qualifications:

• Information Technology operations experience is preferred.
• Knowledge of SAP scheduling and batch processing is preferred.
• Oracle, MICROS, POS experience is preferred.
• System backup experience is preferred.
• Advanced computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet.
• Excellent communication and computer skills are needed, including knowledge of MS Office products.
• Leadership skills are preferred.

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.