Regional Claims Manager

 

 

Job ID:  507170

 

Idaho Materials & Construction, is a CRH Company. Our purpose, commitment to the future, and formula for growth is to champion the safety, empowerment, and development of our employees.  We strive to be The Preferred Source of quality sand, rock, landscape products, ready-mixed concrete, asphalt, paving and construction services.  We succeed as a team by embracing integrity, mutual respect, innovation, service, sustainability, and financial strength.   

 

Position Overview

The Claims Manager is responsible for the oversight of all claim processing and management activities. This position serves as the primary point of contact between the company and our customers, and provides guidance and support to ensure timely, accurate, and efficient claim processing.

 

Key Responsibilities (Essential Duties and Functions)

• Workers Compensation Claims, Auto Liability Claims, General Liability Claims & Windshield Claims
• Work with line of business managers and insurance adjusters to ensure claims are managed successfully.
• Oversight and Management of administrative claims processes
• Reporting & record maintenance for governmental agencies.
• Assist our legal team with obtaining documentation and working with them to help mitigate/manage any claims that require legal assistance.
• Assist with other duties as necessary.

 

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skills, and/or ability required.  Reasonable accommodations may be made to enable individuals with disability to perform the essential functions.

 

Education/Experience

• High school diploma or general education degree (GED) required.

 

Work Requirements

• Advanced knowledge of Microsoft office suite (Word, Excel, PowerPoint, Outlook) is necessary.

 

Knowledge/Skill Requirements

• Ability to read and comprehend simple instructions, short correspondence, and memos.  Ability to write correspondence.  Ability to effectively present information in one on one and small group situations to customers, clients, and other employees of the organization.
• Ability to add, subtract, multiple and divide in all units of measure, using whole numbers, common fractions, and decimals.  Ability to compute rate, percent, land to draw and interpret bar graphs.
• Ability to apply common sense understanding to carry out detailed written or oral instructions.
• Ability to work well with others in a group or one on one setting.
• To perform this job successfully, an individual should be able to type and use keyboards accurately and have a strong working knowledge of Database software.
• Excellent customer service skills.

 

Key Competencies

• Customer Service - Manages difficult or emotional customer situations; Responds promptly to needs.
• Teamwork - Contributes to building a positive team spirit.
• Judgment - Exhibits sound and accurate judgment.
• Planning/Organizing - Uses time efficiently, organizes files and work well.