Sr. Engineer, Workstation

Overview

The Senior Engineer, Workstation position will be responsible for maintaining and administering company’s networks and workstations, both physical and virtual.

Responsibilities

• Conduct image management, Group Policies management, deployment methodologies, eco-system support, hardware and software asset management, software delivery as needed;
• Diagnose, troubleshoot, and resolve issues with hardware, software, workstations, and servers, both on-premises and cloud-based as needed;
• Install and upgrade software and maintain desktop application software licenses; and
• Provide Level 3 IT support and problem-resolution to computer system users, including working closely with IT Support & Operations personnel to research, resolve, and document problems and their resolutions.
• Partial work from home benefit available.

Qualifications

• Requires a Bachelor’s degree (or foreign equivalent) in any Engineering or Computer Science field
• 5 years of experience as a Systems Engineer, Technical Specialist, or a related occupation.
• Experience managing and updating standard workstation Images, updating driver packages, packaging applications using System Center Configuration Manager (SCCM);
• Experience managing, creating user/device based collections in SCCM;
• Experience batching files to automate task sequences in SCCM;
• Experience managing User State Migration Tool in SCCM to automate PC deployment;
• Experience with application packaging and supporting processes with PDQ Deploy/Inventory;
• Experience designing and creating workstation/server Group Policy Objects (GPO); and
• Experience using: PowerShell, VB Scripts, Dell Migration Tool, System Center Update Publisher, Active Directory, VMware vCenter, Bitdefender, and Ivanti.