Hospitality Attendant - Housing (Part-Time)

Our Guest Services and Housing department has a very rare, part-time opportunity for a Hospitality Attendant. The shift is Saturdays and Sundays from 5:30 am - 2:00 pm.
Before sunrise, the hospitality attendant is ensuring the breakfast bar and dining area ready for our patients and families.
Other key tasks for our hospitality attendant are:
- Providing excellent customer service to all of our guests.
- Maintaining the breakfast bar product quality and cleanliness.
- Providing assistance to the house management, volunteer department, and front
desk department.
This would be a great opportunity for someone with hospitality experience, whether you're a student or just looking for a side job in a positive environment. Even better if you're looking for a long-term part-time role!

Responsibilities:

• Must be able to work each Saturday and Sunday, 5:30 am - 2:00 pm.
• Provides exemplary guest service, interacting with guests, offering assistance, greeting, offering warm conversation and doing whatever is needed to provide the very best guest experience.
• Checks to ensure microwaves are clean.
• Ensures there is fresh coffee made for breakfast bar.
• Sets plates, napkins, eating utensils, etc. on buffet line.
• Ensures cereal display is full and neat.
• Fills baskets/trays with sugar, creamer, jellies and stirrers.
• Ensures fruit is fresh and looks appealing.
• Ensures all pastries and other bread items are stocked and fresh.
• Maintains the cleanliness of the breakfast bar and the eating area.
• Inventories replacement food, beverages, paper goods and condiments as needed.
• Checks delivery of ordered items and stores as appropriate, signing and dating the invoice to give to Administrative Specialist.
• Cleans and stores all equipment and food after end of breakfast period.
• Wipes all tables and chairs and places back in order.
• Enforces house rules and intervenes when necessary in an appropriate manner.
• Notifies appropriate housing staff of family or patient problems or facility-related problems requiring attention.
• Responds appropriately to any facility needs or emergency as outlined in the policy and procedure manual.
• Assists the Events and Volunteer Services Coordinator with groups and organizations scheduled to provide meals, activities or entertainment for the residents.
• Assist MOD (manager on duty) at the Tri Delta House with guest related tasks as needed based on schedule.
• Provides support to the front desk with tasks and coverage as needed, especially during high volume times.
• Assists with weekly Pantry needs, activities, and inventory for Target House and Parcels.
• Performs other related duties as assigned or directed in order to meet the goals and objectives of the department.
• Maintains regular and predictable attendance.

Minimum Education and/or Training:

• High school diploma or equivalent

Minimum Experience:

• One (1) years of experience in a service-oriented, customer-focused environment

Physical Demands and Working Conditions:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
• While performing the duties of this job, the employee is regularly required to stand; walk; sit; kneel, use hands to finger, handle, or feel; and talk or hear
• The employee must frequently lift and/or move up to 50 pounds
• Specific vision abilities required by this job include close vision, depth perception, and ability to adjust focus
• The employee must move about the work space to access work surface and shelves, cabinets, drawers, and equipment that are at, below or above the work surface
• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
• An essential function of the job is to be able to comply with all applicable federal, state and local safety and health regulations that would apply to this job
• Nothing in this job description limits management’s right to assign or reassign duties and responsibilities to this job at any time as business needs dictate
• This job description reflects management’s assignment of essential functions; it does not proscribe or restrict the tasks that may be assigned
• The information contained herein is not intended to be an all-inclusive list of the dutie