Software Implementation Coordinator - ZR_29762_JOB

Manage the entire implementation lifecycle from post-sales to project completion

Coordinate with multiple stakeholders including clients, internal teams, and integration partners

Handle projects of varying complexity and scale within the building management software domain

Contribute to the refinement and improvement of implementation processes

SaaS or Tech background preferred Responsibilities:

Manage 8-15 concurrent implementation projects for our SaaS platform

Coordinate directly with clients to collect necessary data, pictures, and assets

Liaise between internal teams and customers to ensure project timelines are met

Follow and maintain well-documented processes for project implementation

Participate in client calls and email communications to manage project progress

Provide regular updates to the implementation team lead on project statuses

Facilitate the flow of information and data between multiple parties involved in the implementation process

Strong familiarity with SaaS platforms, particularly in the built environment

Excellent communication skills, both written and verbal

High level of technical aptitude, though coding skills are not required

Ability to understand and use technical jargon related to building systems

Strong project management and organizational skills

Proficiency in using various internal tools for project tracking and management