TikTok Shop - Product Manager, Billing and Settlements

About TikTok



TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.



Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.



About



The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We aim to bring discovery, inspiration, and joy back to shopping by making TikTok the commerce channel of choice for merchants, creators, and affiliates.With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join our product and operations team, to build an e-commerce ecosystem that is innovative, secure and intuitive for our users and brands.



About the team



The Operation Product team is responsible for building out the infrastructure, tools, and platforms necessary for our TikTok Shop Employees. This product manager will be responsible for developing product strategy and roadmap for our internal finance management system.



This role:



- Strategic Vision & Roadmap: Architect and implement a visionary product roadmap for Settlement, Payouts and internal financial management, drive growth and innovation.

- Product Design and Implementation: Manage settlement and payouts for merchants/creators/partners, optimizing payout timing, accuracy and transparency, ensure timely and accurate revenue recognition.

- Collaborative Product Development: Work closely with UI/UX designers, engineers, QA, and cross-functional teams to translate product strategies into tangible outcomes.

- Business Alignment: Foster strong relations with the key stakeholders, for example operation team, product operation team, customer support team, etc. align goal, priority and roadmap with key stakeholders. Plan key product initiatives and push key stakeholders to achieve the goals.

- Performance Analytics: Provide critical insights into product performance. Understand user's pain points and how to address the gaps.

- Research & Investigations: Lead investigative endeavors to really understand our users' key asks, understand the product best practice in US markets.