Specialist - IT Product Management

Company:

Description:

Marsh McLennan is seeking candidates for the following position based out of our New York City, NY or Phoenix AZ office.

Product Manager

What can you expect?

• As a Product Manager within Operations & Technology, you will play a key role in advancing Bluestream, Marsh’s global cloud-based digital insurance distribution platform that is aimed at redefining the insurance experience for small businesses and consumers in the US and Canada.
• You will report to the VP of Product and be responsible for building a compelling product roadmap to meet the needs of our Affinity businesses in the US & Canada.
• Join a team of passionate and fun product managers on a mission to transform insurance!

What is in it for you?

• Drive transformational change in the way small commercial and consumer insurance needs are served today while tapping into the industry expertise, global reach, and brand power of one of the largest insurance brokers in the world
• Engage with our clients, insurance carriers, and industry-leading 3rd party tech partners to co-innovate and design compelling solutions that tap into our rich digital, data, and analytics capabilities
• Competitive pay, continuing education reimbursement, generous benefits, and 401k matching and contribution plan
• Competitive time off along with one volunteer day per year

We will count on you to:

• Write user stories for engineering, design, and analytics teams.
• Collaborate with Product, Engineering, Design, Sales, Partner Management, Marketing, and others to craft and deliver best-in-class digital insurance experiences.
• Apply insights from qualitative customer and marketplace research and data analysis to continuously inform new feature prioritization and ongoing enhancements.
• Proactively identify and evangelize product best practices globally.
• Play a key role in advancing the culture of the organization.

What you need to have: 

• Experience: 2+ years of product management experience; Will also consider candidates passionate about breaking into product management from other industries (e.g., consulting, insurance, UI/UX design, analytics)
• Data Analytics: 1-2+ years of experience managing a data product or using data (e.g., Tableau, Google Analytics, Hive, SQL) to deeply explore trends and drivers, thereby facilitating well-informed business choices
• Hands-On Approach: Hands-on experience in partnering with engineering teams on agile product delivery and documenting requirements (e.g., user stories)
• Communication Skills: Excellent oral and written communication skills
• Problem-Solving: A creative problem solver who can address challenges, adapt to changing circumstances, and make strategic adjustments to optimize product outcomes

What makes you stand out:

• Experience in conducting customer research and analytics to understand customer sentiment and pain points, and leveraging them to make product decisions.
• Ability to thrive in change, and having a passion to harness the energy of a fast-paced environment to create meaningful customer and business value.
• A strong bias toward action, and obsessing over knowing your customers better to remove friction from their experiences.

Marsh is the world’s leading insurance broker and risk adviser. With more than 45,000 colleagues operating in more than 130 countries, Marsh serves commercial and individual clients with data driven risk solutions and advisory services. Marsh is a business of Marsh McLennan (NYSE: MMC), the leading global professional services firm in the areas of risk, strategy and people. With annual revenue of over $20 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: Marsh, Guy Carpenter, Mercer, and Oliver Wyman. For more information, visit marshmclennan.com, follow us on LinkedIn and Twitter.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting