Field Engagement Director, Global Accounts Program

Company Description

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.
Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Who We Are

We believe collaboration thrives in person. That’s why most of our teams work from the office full time, with flexibility when it’s needed. This model supports real-time problem-solving, stronger relationships, and the kind of precision that drives great outcomes.

Job Description

Your Career

As the Field Engagement Director for the Global Accounts Program, you will be a pivotal leader responsible for designing, building, and executing the strategic framework for our most important clients. You will translate the program’s executive vision into concrete, scalable, and measurable program elements, driving their adoption and operational fidelity across the global organization. This role focuses on establishing the infrastructure for success, ensuring strategic alignment, operational efficiency, and a consistent global experience for our most strategic clients.

Key Responsibilities

• Coordinate the rhythm of business for the Global Accounts Program, actively tracking progress against goals and implementing a cadence of operations within the team and the Field.
• Develop, iterate on, and maintain standardized account planning materials (e.g., templates, formats, tools) used by the Global Account teams.
• Actively participate in strategic account planning sessions with Global Account teams to guide their use of the program’s framework, ensure strategic alignment, and enforce program rules.
• Translate the Global Accounts Program strategy into actionable, measurable, and tactical execution plans for the field.
• Manage day-to-day Field and account team issues, collaborating with the Program Manager to track issues, identify trends, and inform program refinement.
• Partner with Sales Enablement and Training to plan and resource comprehensive enablement initiatives that ensure global compliance with the new program model.
• Drive the consistent adoption of all program-related tools and standardized processes required to effectively engage with and support global clients.
• Work with Field Marketing and Client Advisory Board teams to develop unique events for the Global Accounts Program, such as client summits.

Qualifications

Required Qualifications

• Bachelor's degree with 15 years of experience, or Master's degree with 12 years of experience, or PhD with 8 years of experience.
• Direct, hands-on experience in both designing and actively running complex, global sales or strategic accounts programs, including defining operational models and governance.
• Demonstrated experience working directly with sales teams to support account planning and strategy implementation in a programmatic context.
• Extensive experience building strong relationships and driving alignment across diverse global and internal teams (Sales, Finance, Legal, Enablement).
• Willingness to travel globally as needed to support program build-out, planning, and operational alignment (up to 25-50%).

Preferred Qualifications

• Proven ability to define and generate comprehensive reporting and create data-driven analyses to gain insights into program execution.
• Knowledge of the cybersecurity industry and the complexity of large-scale deployments across global organizations.
• Proven experience operating at a strategic level (planning, design) while maintaining a focus on execution and operational rigor (process, enforcement, reporting).

Additional Information

The Team

Our sales team members work hand-in-hand with large organizations around the world to keep their digital environments protected. We educate, inspire, and empower our potential clients in their journey to security. As part of our sales team, you are empowered with unmatched systems and tools, constantly updated research and sales libraries, and a team built on joint success. You won’t find someone at Palo Alto Networks that isn’t committed to your success – with everyone pitching in to assist when it comes to solutions selling, learning, and development. As a member of our sales team, you are motivated by a solutions-focused sales environment and find fulfillment in working with clients to resolve incredibly complex cyberthreats.

Compensation Disclosure