Senior Manager, Social Impact (Hybrid - Acton, MA)

Job Title: ESG Social Impact Lead, Global Sustainability

Department: Global Sustainability - 8860

FLSA Status: Exempt

Senior Program Manager, Social Impact 

We are seeking a skilled and purpose-driven professional to join our Global Social Impact Team at an exciting time for the organization. This position will be responsible for managing and advancing partnership programs for our global social impact strategy. This role will have a strong emphasis on building partnerships with community-based organizations (CBOs) to help reduce health disparities for people with diabetes. 

As the Senior Program Manager, Social Impact, you will lead initiatives that promote  access to diabetes technology and drive positive health outcomes. Success in this role requires close collaboration with community partners, healthcare stakeholders, and internal teams. The ideal candidate brings program development expertise, a proven ability to deliver measurable impact, and a deep understanding of how to engage effectively with grassroots organizations. 

Advancing our social impact, particularly in underserved communities and improving access to care, is a key priority as our company continues to grow. In this position, you will help build a strong foundation for our health focused work and ensure initiatives are designed to scale with our future ambitions. This position reports directly to the Global Director of Social Impact. 

Key Responsibilities 

Program Leadership and Execution 

• Design, implement, and manage health focused programs that leverage partnerships with CBOs to expand awareness and increase access to diabetes technology. 

• Develop clear program plans outlining objectives, timelines, budgets, and success metrics, ensuring high-quality delivery. 

• Use data and insights from communities to inform decisions, refine programs, and demonstrate measurable impact. 

Community Partnership Development 

• Build, strengthen, and manage strategic relationships with community-based organizations, non-profits, local health agencies, and grassroots leaders. 

• Co-create initiatives with partners to ensure programs are culturally relevant, trusted, and tailored to local needs. 

• Serve as a primary point of contact for community stakeholders, fostering collaboration and supporting long-term partnerships. 

Internal Collaboration 

• Work closely with colleagues across Market Access, Advocacy, Commercial, Marketing Medical Affairs and Customer Experience teams to align health focused initiatives with business objectives. Work closely in collaboration with other social impact program managers. 

• Clearly communicate program goals, progress, and results across the company to build engagement and support. 

Thought Leadership and External Representation 

• Stay informed on trends, research, and best practices related to health disparities and social determinants of health. 

• Represent the organization at conferences, community events, and industry forums to share our initiatives and strengthen our reputation. 

Measurement and Storytelling 

• Oversee the collection and analysis of data on health disparities and program outcomes. 

• Translate findings into compelling narratives and presentations that communicate impact to internal leaders, community partners, and external stakeholders. 

Qualifications 

Minimum Requirements 

• Bachelor's Degree required. Master’s degree in Business, Public Health, Health Administration, Community Development, or a related field preferred.

• 8+ years of progressive experience in public health or corporate social responsibility, with a strong record of developing and managing community-based programs. 

• Strong leadership, communication, and interpersonal skills. 

• Demonstrated success building partnerships with CBOs or similar grassroots organizations to advance health or social impact objectives. 

• Proven ability to design, execute, and evaluate programs with clear metrics and accountability. 

• Strong project management skills with experience delivering complex initiatives on time and within budget. 

• Ability to work collaboratively with diverse stakeholders. 

Preferred Skills and Competencies 

• Deep understanding of health challenges, health disparities, and the social determinants of health. 

• Skilled communicator and relationship builder, able to engage effectively with diverse community partners and internal teams. 

• Strategic, analytical, and s