Sales Floor Manager

Mission-Driven Career Opportunity

One of the leading affordable housing nonprofits in the area, Habitat Charlotte Region partners with hundreds of families each year through affordable homeownership, home preservation and financial literacy training. As a Sales Floor Department Manager, you’ll play an integral role in our vision of a world where everyone has a safe and affordable place to live.

Why Join Habitat?

• Competitive salary and benefits
• Industry-leading healthcare, dental, vision, flexible spending accounts (healthcare and dependent care)
• Work/life balance supported by generous PTO
• Career development and promotion opportunities
• Casual working environment
• Retirement planning a 403(b) with 3% organizational match

Position Purpose

This position is responsible for managing day-to-day store department functions through effective management of staff and volunteers, the processing of merchandise and donations, and for providing excellent customer service.

Essential Functions

1. Manage daily department operations to ensure the ReStore meets sales goals and objectives
2. Consistently provide an exceptional level of both internal and external customer service
3. Guarantee safe and prompt handling of merchandise and donations according to processes, policies, and procedures
4. Operate a cash register periodically, as needed
5. Assist in the receiving of items that are dropped off when assistance is needed on the receiving dock
6. Provide supervision and a uphold safe and clean environment for employees, volunteers and customers
7. Demonstrate a positive and respectful attitude when interacting with employees, customers, donors, volunteers and the public
8. Be an effective team member when working with staff and volunteers, ensuring the engagement and motivation of others
9. Represent Habitat in a positive, professional manner
10. Key-Carrying Supervisor responsible for independently opening and closing the store, and cash handling procedures
11. Ability to read, count, and accurately complete all end-of-day documentation
12. Document and conduct Corrective Action as needed
13. Ensure a meaningful volunteer experience
14. Adhere to schedule
15. Regular and reliable job attendance
16. Dependable transportation to work
17. Maintain a presentable appearance, including ReStore appropriate attire
18. Ability to adhere to Habitat’s Code of Conduct policies and other policies
19. Habitat of the Charlotte Region-related tasks as requested by supervisor

Qualifications

• POS experience

• Management & Customer Service experience

Skills and Abilities

• Basic computer and math skills

• Strong verbal and written communicatio