Exchange Online/On-Prem Customer Engineer
Insight Enterprises, Inc.About the role
Requisition Number: 96483
Insight Enterprises is a Fortune 500 Solutions Integrator helping organizations accelerate transformation by unlocking the power of people and technology. With a 35-year foundation in hardware and software supply chain augmenting our deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organizations through complex digital decisions to achieve extraordinary results.
This role is within our Residency Offering, which is a solution that provides strategic technical resources to our customers on a contractual basis.
- Remote
- M-F 8-5 EDT
- US Citizenship required for federal/government accounts
- Monthly rate of pay 9K-12K with benefits
Key Responsibilities
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We have an opportunity for an Exchange Online/On-Prem CE to join our team
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In this role, you will have the opportunity to work with some of the largest and most sophisticated companies in the world, usually F1000.
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You will be a trusted advisor, responsible for customer satisfaction, deployment, adoption, and support of Security services for diverse client environments, ensuring customer satisfaction.
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You will help them stabilize developed solution areas.
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Provide technical experience with on-premises infrastructures, architecture designs, deployment, troubleshooting, and technology management.
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You will provide deep troubleshooting within Exchange Server 2010/2013/2016 and Exchange Online
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Assess Exchange Servers, health checks of existing solutions, provide best practice recommendations, guide clients, and support customers on their operations in Exchange environments which includes change, release, performance, and availability management.
What you'll need to succeed
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They should have at least five or more project experience and proven subject matter expertise in Exchange server architecture 2010/2013/2016 and Exchange Online.
- The candidate should have experience in designing and implementing services of MS Exchange server (2010, 2013, 2016, 2019) such as High Availability (DAG), Public Folders, Mail Flow, Disaster Recovery, Managed Availability, Messaging Policies, Compliance, Configuring Reporting & Logging, Mailbox migrations both on-prem and cloud.
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They should also have experience with Exchange migrations, upgrades, and optimizations, and a deep understanding of SMTP and Failover Clustering.
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The candidate should have experience in PowerShell scripting and a proven track record in successfully planning, deploying, operating, and optimizing on-premises environments.
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In addition, the candidate should have a deep understanding of Active Directory Architecture 2008/2016, experience in designing and implementing Active Directory, experience in backup and restore Active Directory, and experience in troubleshooting Active Directory.
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They should also be self-reliant and strong team players, working in a fast-paced environment where technology and customers' requirements can change regularly. Understanding of Microsoft's Modern IT Architecture and Strategy is also required.
Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.
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