Jobs and Careers
TE
Senior Field Engineer
TeleportUnited States, United Statesfull_timeVerifiedPosted 20 Oct 2025
About the role
We help companies stay secure while moving fast.
Built by engineers for engineers, The Teleport Access Platform delivers on-demand, least privileged access to infrastructure based on cryptographic identity and zero trust, with built-in identity security and policy governance, making the happy path for engineers the secure path.
Teleport is trusted by the world’s fastest-moving companies, including Elastic, Snowflake, Doordash, and NASDAQ. We recently raised US$110M at a US$1.1B valuation.
Our Vision
Today's computing environments have too much complexity, too many network boundaries, and too little trust. Complexity slows engineers down and leads to human errors. Complex systems can’t be secure despite the red tape of bureaucracy. We make trusted computing simple. This gives engineers the freedom to move and build a better future.
Why Teleport
At Teleport, we focus on empowering our people to accomplish their goals by working alongside highly talented people to make the most of their careers. You have the freedom, autonomy and trust to do what you’re great at and have a significant impact on the future prospects of the company.
Whether that’s taking a feature or project from ideation to deployment or working with some of the biggest, most interesting companies in the world and solving real challenges for them, we want you to help us build the future.
We’re not a big company. You won’t get lost in a crowd. Instead, we move fast, with a team that wants to make an impact, that shares in our success, and gives you the freedom, power, and autonomy to become the very best at what you do.
As a member of the Teleport Professional Services Team, a Senior Field Engineer is responsible for driving full adoption and expansion with key customers who are implementing, operating, and maintaining our software solutions (self-hosted and cloud-hosted) during the entire customer lifecycle. The goal of a Senior Field Engineer is to proactively drive these customers to achieve the maximum value from all Teleport products and solutions.
You are focused on providing technical support assistance for customers who have purchased our software product, Teleport. Teleport is a distributed networking and security system supporting SSH, Desktops, Kubernetes, Databases, and Applications.
You will work directly with our customers during their onboarding to discuss architecture plans, relay deployment best practices, provide triage and debugging of technical issues, develop and maintain training programs, and assist the product team by capturing product feedback. Additionally you will be the primary lead to identify and resolve technical blockers via shared chat, ticket, and meetings. As our company grows, and we launch new offerings, the requirements of this position may shift. You should be comfortable with change and have an interest in continually learning and advancing your skillset.
Built by engineers for engineers, The Teleport Access Platform delivers on-demand, least privileged access to infrastructure based on cryptographic identity and zero trust, with built-in identity security and policy governance, making the happy path for engineers the secure path.
Teleport is trusted by the world’s fastest-moving companies, including Elastic, Snowflake, Doordash, and NASDAQ. We recently raised US$110M at a US$1.1B valuation.
Our Vision
Today's computing environments have too much complexity, too many network boundaries, and too little trust. Complexity slows engineers down and leads to human errors. Complex systems can’t be secure despite the red tape of bureaucracy. We make trusted computing simple. This gives engineers the freedom to move and build a better future.
Why Teleport
At Teleport, we focus on empowering our people to accomplish their goals by working alongside highly talented people to make the most of their careers. You have the freedom, autonomy and trust to do what you’re great at and have a significant impact on the future prospects of the company.
Whether that’s taking a feature or project from ideation to deployment or working with some of the biggest, most interesting companies in the world and solving real challenges for them, we want you to help us build the future.
We’re not a big company. You won’t get lost in a crowd. Instead, we move fast, with a team that wants to make an impact, that shares in our success, and gives you the freedom, power, and autonomy to become the very best at what you do.
As a member of the Teleport Professional Services Team, a Senior Field Engineer is responsible for driving full adoption and expansion with key customers who are implementing, operating, and maintaining our software solutions (self-hosted and cloud-hosted) during the entire customer lifecycle. The goal of a Senior Field Engineer is to proactively drive these customers to achieve the maximum value from all Teleport products and solutions.
You are focused on providing technical support assistance for customers who have purchased our software product, Teleport. Teleport is a distributed networking and security system supporting SSH, Desktops, Kubernetes, Databases, and Applications.
You will work directly with our customers during their onboarding to discuss architecture plans, relay deployment best practices, provide triage and debugging of technical issues, develop and maintain training programs, and assist the product team by capturing product feedback. Additionally you will be the primary lead to identify and resolve technical blockers via shared chat, ticket, and meetings. As our company grows, and we launch new offerings, the requirements of this position may shift. You should be comfortable with change and have an interest in continually learning and advancing your skillset.
Who you are - To succeed at Teleport and take your career into the future, we are looking for people who are:
- Autonomous: We value those who take initiative and get things done. Our team trusts in their ability to make decisions that benefit the company and its customers, letting their work speak for itself.
- Security-minded: Working on the very fabric of the internet and providing infrastructure access to some of the world’s biggest companies means you need to think security-first. Our platform is the gatekeeper - The Wall. And winter is coming. We need to ensure we’re secure.
- Business-savvy: We don’t code for coding's sake. We build for our customers. Designed by engineers for engineers, we understand their environment, challenges and needs better than anyone else. That means we have built a business that can support them by making the right choices that ensure we are in business for the long haul.
- Professional: We are a team of dedicated professionals, committed to excellence. We set a high bar for joining Teleport, ensuring we attract top talent ready to help shape the future. If you’re passionate about being the best at what you do, Teleport is the place for you
What You'll Bring
- 8+ years experience in customer-facing software onboarding, software services, solution architecting, or system administration roles.
- Linux administration skills.
- Hands-on experience with one of the major public cloud providers; AWS, GCP, Azure. Certifications are a plus!
- A strong understanding of Kubernetes and prior hands-on experience. Certification with CKA or CKAD is a plus!
- Demonstrable experience with the following security principles and technologies: SSH, PKI, 2FA, SSO (SAML, OIDC), RBAC.
- Exceptional hands-
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