Part-Time Patient Service Rep - Infectious Disease
University Physicians' Association, Inc.About the role
Description
University Physicians' Association is currently seeking qualified applicants for a Part-Time Patient Service Representative position at University Infectious Disease, located within UT Medical Center in Knoxville, TN.
Why Choose University Infectious Disease?
Join a passionate team committed to providing outstanding patient care in a nurturing and collaborative setting. At University Infectious Disease, we prioritize compassion, clinical excellence, and teamwork, empowering you to make a lasting difference in the lives of our patients every single day.
Key Responsibilities:
- Greet patients in a friendly and timely manner
- Assist patients in completing necessary forms for electronic health records
- Maintain and update patient demographic and insurance information
- Verify insurance eligibility and collect co-pays
- Ensure smooth patient flow by efficiently processing arrivals
- Respond to patient inquiries regarding registration and billing
- Direct medical-related questions to appropriate clinical staff
- Schedule appointments with the appropriate physician
- Scan documents into the electronic health record
- Perform other duties as assigned
Schedule:
- Thursday & Friday - 8AM-5PM
Requirements
- Minimum of 6 months to 1 year of experience in a medical office or customer service setting.
- Ability to multi-task
- Strong communication skills
- Time management and organizational skills
- Attention to detail
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