2025-0023960 Workforce Capacity Forecasting Analyst - Francis

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed.  We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

We are seeking a highly analytical and detail-oriented Workforce Capacity Forecasting Analyst to join our team. This role is responsible for developing and maintaining forecasting models that support workforce planning and resource optimization. The ideal candidate will have strong technical skills, experience in workforce analytics, and the ability to communicate insights effectively to business leaders.

Responsibilities:

• Develop and maintain statistical forecasting models to support workforce capacity planning.

• Create and manage dashboards using Power BI to visualize workforce metrics and trends.

• Perform advanced data analysis using Excel, including macros and pivot tables.

• Utilize SQL to query and manipulate data for reporting and modeling purposes.

• Conduct time series analysis to identify patterns and inform resource planning.

• Collaborate with business leaders to present capacity plans and recommendations.

• Build and refine workforce analytics frameworks to support strategic decision-making.

• Model resource optimization scenarios to improve operational efficiency.

• Manage stakeholder relationships at the AVP level and ensure alignment with business goals.

Required Skills/Experience:

• Bachelor's degree in a related field, or equivalent work experience

• Four to five years of statistical and/or data analytics experience

• Capacity planning or demand forecasting

• Workforce analytics and metrics development

• Resource optimization modeling

• Time series analysis

• Power BI development and dashboard creation

• Statistical forecasting and predictive modeling

• Advanced Excel functions (macros, pivot tables)

• SQL and data querying experience

• Experience presenting to executive/business leaders

• Stakeholder management at AVP level

• Strong communication skills, especially when presenting capacity plans to business lines

• Detail-oriented with a strong analytical mindset

• Self-starter who can work independently

• Comfortable working with ambiguity in data

Preferred skill/experience:

• Python or R for statistical analysis

• Experience with workforce management systems

• Understanding of business operations

Location Expectations

The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.

Location Requirement: Candidates must reside in or near Cincinnati, Ohio, Gresham, OR, Fargo, ND, Irving, TX , Saint Paul, MN, or Tempe, AZ.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits: 

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

• Healthcare (medical, dental, vision)

• Basic term and optional term life insurance

• Short-term and long-term disability

• Pregnancy disability and parental leave

• 401(k) and employer-funded retirement plan

• Paid vacation (from two to five weeks depending on salary grade and tenure)

• Up to 11 paid holiday opportunities

• Adoption assistance

• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

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