Security/Maintenance Associate - Full time (2nd Shift (1500-2300)) - Easton Campus

St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care.

The Security / Maintenance Associate provides a valuable resource of information and service for patients, visitors and the staff at the hospital. At all times the generalist must display a professional, helpful, and positive attitude when dealing with all internal and external customers. In addition, the generalist is responsible to perform general maintenance and security duties, respond to all security alerts, fires, and disasters (i.e.; Disasters Levels I, II, III, and IV, etc.). The core responsibility is to protect staff, visitors, patients, and property according to policy and procedures.

ESSENTIAL FUNCTIONS:

• Maintains confidentiality of all materials handled within the Network/ Entity as well as the proper release of information. 

• Complies with Network and departmental policies regarding issues of employee, patient and environmental safety and follows appropriate reporting requirements. 

• Demonstrates/models the Network’s Service Excellence Standards of Performance in interactions with all customers (internal and external).  

• Demonstrates Performance Improvement in the following areas as appropriate: Clinical Care/Outcomes, Customer/Service Improvement, Operational System/Process, and Safety.

• Demonstrates financial responsibility and accountability through the effective and efficient use of resources in daily procedures, processes and practices.

• Complies with Network and departmental policies regarding attendance and dress code. 

• Demonstrates competency in the assessment, range of treatment, knowledge of growth and development and communication appropriate to the age of the patient treated.

• Patrols hospital property to ensure the safety for patients, visitors, employees, etc.

• Handles and monitors patients that exhibit violent behavior.

• Investigates security related incidents and documents findings on an incident report.

• Documents and maintains a daily report of activities.

• Locks and unlocks various buildings around the hospital campus.

• Responsible for being part of the fire and disaster response teams.

• Enforces the hospital parking policy.

• Display a caring and professional attitude when greeting all customers at all times

• Demonstrates competence, as a member of the security alert team, in responding to agitation/ violent behavior of an individual requiring verbal de-escalation and/or physical restraint.

• Performs hazardous patient decontamination procedures. Identifies hazards, selects proper personal protective equipment (including respiratory protection) sets up appropriate decontamination systems, removes contaminated clothing from patients, and contains contaminated wastes for proper disposal. 

• Works independently, in a safe and appropriate manner.  Demonstrates both problem-solving/problem prevention skills equal to the expected level of responsibility to their jobs.

• Be able to install, repair, and maintain various parts and components of equipment within the facilities.

• Perform preventative maintenance checks / inspections on all equipment as required.

• Have knowledge of general commercial building maintenance.

OTHER FUNCTIONS:

• Attends and participates in all hospital/ departmental required in-services, security department meetings, and IAHSS Certification

• Represent the hospital/ department professionally and consistently

• Help promote and maintain a safe environment (i.e.; shovel snow/ spread de-icer)

• Assists the Facilities Director as needed

• Other related duties as assigned.

PHYSICIAL AND SENSORY REQUIREMENTS:

Frequent climbing, stooping, crouching, kneeling, reaching and standing.  Must be able to walk up to ½ mile to job assignments and run to respond to emergency situations in a timely manner.  Must frequently talk to employees and non-employees about work related issues.  Occasionally must sit, crawl, push objects of various weight and material, balance body, finger and grasp.  Must be able to lift, push, pull and/or carry up to 100 pounds while weight of item is stationary or moving.  Must be able to he