RN-Nurse Navigator, Pediatric Clinic

It's more than a career, it's a calling

MO-SSM Health Cardinal Glennon Pediatrics Troy

Worker Type:

Regular

Job Highlights:

•Department: Pediatric Clinic

•Schedule: M-F Day Shift | No Weekends or Holidays

•Starting Pay: 32.58+/hr. (Offers are based on years of experience and equity for this role.)

•Sign On Bonus: Available for external qualified candidates

•Location: Troy and Warrenton, MO

Position Overview: We are seeking a dedicated and compassionate Care Manager to join our Primary Care Health Home (PCHH) program. This state-funded initiative aims to support patients with Medicaid and specific health conditions, helping them avoid hospital and emergency department visits through close case management. The health conditions include diabetes (DM), behavioral health issues, obesity, asthma, and high blood pressure.

Key Responsibilities:

• Patient Support: Manage a panel of up to 250 patients, primarily at the Troy and Warrenton GlennonCare primary care clinics.
• Communication: Provide support through phone calls, refill management, specialist appointment scheduling, Epic messages, and face-to-face interactions during clinic appointments.
• Case Management: Develop and implement personalized care plans to address patients' health needs and ensure they receive appropriate care.
• Coordination: Collaborate with healthcare providers, specialists, and community resources to ensure comprehensive care for patients.
• Documentation: Maintain accurate and up-to-date patient records in the Epic system.

Qualifications:

• Education: Bachelor's degree in Nursing
• Experience: Previous experience in case management, particularly with Medicaid patients and the specified health conditions, is preferred.
• Skills: Strong communication, organizational, and problem-solving skills. Proficiency in using electronic health records (EHR) systems, especially Epic, is a plus.
• Attributes: Compassionate, patient-focused, and able to work independently and as part of a team.

Work Environment:

• Location: Primarily based at the Troy and Warrenton GlennonCare primary care clinics.
• Remote Work: Opportunity to work from home after 3-6 months, contingent on maintaining good standing.

Benefits:

• Competitive salary and benefits package.
• Professional development opportunities.
• Supportive and collaborative work environment.

If you are passionate about making a difference in the lives of patients and have the necessary qualifications and experience, we encourage you to apply for this rewarding position.

Job Summary:

Provides services as a patient navigator throughout the continuum of care.

Job Responsibilities and Requirements:

PRIMARY RESPONSIBILITIES

• Functions as a liaison for management staff, administration, physicians, managed care companies, community organizations, and other customers.
• Collaborates with physicians and advanced practice providers to ensure quality outcomes. Coordinates efforts for treatment and promotes quality improvement and educational efforts.
• Compiles data, tracks outcomes, and makes recommendations for process improvement.
• Provides referrals/support for follow-up care for patients who are uninsured or underinsured.
• Utilizes the nursing process of assessment, planning, intervention, and evaluation in all pat