Assistant General Manager-KidStrong Laguna Niguel

Benefits:

• Employee discounts
• Free uniforms
• Paid time off

ABOUT KIDSTRONG
 KidStrong is a science-based children’s training center offering a membership-based program where kids ages 1–11 attend 1–2 instructor-led group classes per week. Our curriculum focuses on Brain, Physical, and Character development and is designed to build confident, strong, and resilient kids.

THE ROLE
 The Assistant General Manager (AGM) is a hands-on leader who supports the daily operations of the center, develops and leads the coaching team, drives membership growth, and helps deliver an exceptional experience for kids and families. This role blends leadership, coaching, sales, and operations in a fast-paced, people-focused environment.

KEY RESPONSIBILITIES

Center Operations

• Support center KPIs, staffing, scheduling, and profitability goals
  
  
• Build and maintain strong relationships with KidStrong families
  
  
• Support daily operations including cleanliness, maintenance, and brand standards
  
  
• Assist with employee issues and documentation in partnership with the General Manager
  
  
• Set and communicate coach schedules to ensure proper coverage
  
  
• Plan, staff, and execute camps, birthday parties, and special events
  
  

Sales & Growth

• Drive membership sales through outbound follow-up on inbound leads (50+ calls per day typical)
  
  
• Support strong trial-to-membership conversion in the center
  
  
• Respond promptly and professionally to parent and lead inquiries
  
  

Leadership & Team Development

• Foster a positive, accountable coaching culture
  
  
• Support recruiting, onboarding, training, and ongoing development of coaches
  
  
• Provide feedback and support professional growth
  
  
• Maintain required KidStrong certifications
  
  
• Participate in leadership meetings and trainings
  
  

Coaching

• Coach KidStrong classes for children ages 1–11
  
  
• Work in a physically active environment and safely lift and move equipment (up to approximately 25 lbs)
  
  
• Understand and communicate the “why” behind the KidStrong curriculum
  
  
• Communicate professionally with the team via Slack
  
  

SKILLS & QUALIFICATIONS

• Passion for working with children is non-negotiable
  
  
• Comfortable communicating with parents and guardians
  
  
• Prior experience in leadership, coaching, sales, or customer service preferred
  
  
• Athletic, coaching, or fitness-related background strongly preferred
  
  
• Strong communication, organization, and leadership skills
  
  
• CPR certified or ability to obtain within 90 daysLocation: Laguna Niguel, CA

Reports To: General Manager
Employment Type: Full-Time (40 hours per week), On-Site

Compensation: $25–$27 per hour plus $2,500–$5,000 annual performance bonus
 Benefits: Paid Time Off (PTO)
 Schedule: 4 weekdays and 1 weekend day (evenings and weekends required)

START DATE & OPENING TIMELINE
This is a pre-opening leadership role. The KidStrong Laguna Niguel center is expected to open on or around May 5th. The anticipated start date for this position is April 1st and will include onboarding, training, and pre-opening preparation. Compensation: $25.00 - $27.00 per hour

KidStrong is a private child development training center focused on brain, physical  & character development for ages walking through 11 years old. KidStrong offers a science-based curriculum that is parent-focused and taught by professionals.

 

OUR PEOPLE:

- Want to work with great people

- Want personal and professional growth

- Want to make an impact

 

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to KidStrong Corporate.